
Tcm Outlet Manager
2 weeks ago
We are looking forward to welcoming a passionate and results-driven leader to join our growing team.
**Responsibilities**:
- Oversee daily operations of TCM treatments (acupuncture, tuina, moxibustion, Chinese medicine, etc.).
- Lead the team to achieve and exceed sales targets, maximize treatment bookings, and optimize revenue.
- Ensure timely and accurate staff commissions and vendor payments.
- Conduct staff training to improve service quality and efficiency.
- Review customer feedback and market trends to enhance offerings.
- Manage inventory, procurement, and cost control.
- Perform regular competitor analysis to maintain service standards and drive growth.
**Requirements**:
- Minimum 3 years’ experience in operations and management of SMEs, preferably in TCM clinic or spa settings.
- Strong knowledge of TCM treatments and healthcare operations is required.
- Sales and result-oriented, with a proven track record in driving revenue and achieving targets.
- Strong analytical skills with ability to interpret financial reports and operational data.
- Experience in planning, developing, and implementing SOPs and policies.
- Familiar with retail functions including pricing, stock control, and sales analysis.
- Excellent interpersonal, communication, and leadership skills; able to lead, motivate, and work well with a team.
- Self-motivated with a positive, can-do attitude and strong sense of ownership.
- Able to communicate effectively in both Chinese and English.
**Job Types**: Full-time, Permanent
Pay: $4,500.00 - $6,500.00 per month
**Benefits**:
- Employee discount
- Flexible schedule
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Attendance bonus
- Commission pay
- Performance bonus
Work Location: In person
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