Regional Mac Analyst

2 weeks ago

Singapore JLL Full time

JLL supports the Whole You, personally and professionally.

Regional MAC Analyst

Essential

**Responsibilities**:
The Regional MAC Analyst works as part of a larger facilities team within APAC, with its main function in data management, seat allocation and move logistics across the region, responsible for the following typical activities:
Coordinate and track all occupancy changes (desk swap, office layout changes), permanently maintain precise records.
Assign desks for new hires in close liaison with relevant internal clients.
Work with the internal Task system to close out tasks to SLA/KPI’s
Communicate clearly and professionally with business stakeholders, handle general internal queries, clarify concerns and identify solutions.
Work with the Client to manage and plan general desks moves (from individual to medium and large office moves).
Manage assets - addition/removal/ordering of furniture and special equipment.
Maintain discretion and confidentiality with regards to all discussed MAC plans and dealings.
Organise, schedule and monitor own work transparently within the larger facilities team.
Manage local key stakeholders/EA’s and suppliers.
Prepare for/attend MAC meetings and compile specific and accurate MAC statistics/reports.
Regularly work with external contractors, e.g., cleaning, AV team, production crews and event hosts
Where required supervise moves out of hours
Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation.

**Skills**:Experience in a hands-on role working within a MAC, events and/or facilities environment
Ability to multitask and work without direct supervision
Great analytical skills
Proficient in MS Office, especially in MS Excel (vlookup, pivot tables etc.)
Possess excellent written and verbal communication and people skills
Proficiency in Outlook desirable but not essential
Ability to read and process floor plans/drawings/SpaceView
Previous experience of working in a fast-paced, multi-national environment

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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