Product Quality Management Manager

1 week ago


Singapore Johnson & Johnson Full time

Johnson & Johnson is currently recruiting a Product Quality Management Manager. This position may be located in Skillman, NJ; Fort Washington, PA; Lititz, PA; Guelph, Ontario, Canada; Sao Jose dos Campos, Brazil; Issy Les Moulineaux, France; Val De Reuil, France; Wuppertal, Germany; Rhein-Kreis Neuss, Germany; Mandra, Greece; Pomezia, Italy; Singapore (Science Park Drive - Ascent); Helsingborg, Sweden; High Wycombe, England; Mumbai, India; or Shanghai, China.

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people.

With $82.1 billion in 2020 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen. Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. Johnson & Johnson is the world's most comprehensive and broadly-based healthcare Company, touching the lives of nearly a billion people every day. Our Family of Companies throughout the world compete in consumer, pharmaceutical and medical devices & diagnostics markets and have the skills and resources to tackle the world's most pressing health issues.

**Position Description**:

- Responsible for driving connections across regions** **within their respective franchises such as but not limited to issues/investigations management, global INV/CAPA harmonization (execution to be done regionally), improvement projects related to product quality (e.g., medical safety signals, MS&T, PPVR, PPQS), NPI specifically as it pertains to where Lead/Adapt markets are in different regions, proactive initiatives (e.g., ingredient transparency, sustainability), CxE initiatives and A&D work (either in regional or across region).
- Work will be driven primarily with the franchise they report into but will support other franchise activities to be leveraged as needed (e.g. cross trained).
- Provide technical quality leadership regarding investigations, LCM, product/process changes, and regulations.
- Manage relationships externally and internally by influencing and persuading teams to bring about process, regulatory compliance, and technical improvements. Builds cross-functional and cross-departmental support. Address global product quality issues like escalations and follow on CAPAs that are multi-region in nature. Proactively review the product performance from an E2E perspective. Look at stability data, ADPRs, complaints, escalations, etc. and identify areas for improvement.
- Provide support within region to proactively scan the industry, franchise innovation pipeline portfolios, etc. to identify and implement the New, Unique, and Different (NUD) capabilities that are needed in Q&C to support the future product innovation pipeline (e.g., needs for sustainability, new regulations, Smart apps, etc.).
- Represent QA on Global/Regional Commercial and R&D teams in providing quality strategy for New Product Introductions, Innovation, continuous improvement of established products, acquisitions and exit strategies for divestitures. Will deliver to meet end-to-end product Quality Strategy to support Lifecycle Management, Growth innovation, and value creation.
- Lead global and regional QA teams on Acquisition and Divestiture activities and represent one E2E quality voice to the business for global products by connecting specifically with Regional Franchise Quality associates as well as other members of the global and regional Q&C organization.
- Responsible for cross-regional communication for global issue management, projects, and innovation. Provide Quality Leadership for Due Diligence and Historical Product Assessments for Licensing & Acquisition and Product Licensing Initiatives.
- Lead Quality sub-team as required for complex Global projects and Medical Safety initiatives.
- Lead and participate with global and regional teams in conducting gap assessments to ensure policies and procedures meet appropriate internal and external Standards to maintain compliance with the evolving regulatory requirements.

**Qualifications** Position Requirements**:

- Minimum Bachelor’s degree in Science or engineering-related discipline
- Minimum 8 to 10 years of experience in Q&C Pharmaceutical, / Fast Moving Consumer Goods (FMCG), medical device or relevant experience
- Experience leading complex global projects. Global Business Mindset, Understanding of Comme


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