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Business and Customer Analytics Specialist
2 weeks ago
As a Business and Customer Analytics Specialist for Deposits, Wealth and Segments, the person will play a critical role in leveraging data analytics and insights to drive strategic decision-making, optimize business performance, and enhance customer experience within the organization.
- The person is primarily responsible in supporting the Head of Decision Management to address the Data and Analytics Related requirements of the Deposits, Wealth and Segments Business under Consumer Banking. The person is responsible for analyzing and interpreting data related to deposits, wealth management and customer segments, and providing actionable insights to key stakeholders. This may encompass any data analytics and engineering scoped functions as well as encompass Business Intelligence(BI) and Analytics requirements, with respect to SG Consumer Banking. This may also encompass, to a certain extent, management of data platforms, data and analytics related project management, and coordination with IT on data and analytics requirements.
- The person should be able to articulate the data journey from end-to-end, from data ingestion coming from verious systems to data-driven strategy implementations and portfolio monitoring.
- The person oversees and ensures that the Deposits, Wealth and Segments portfolio management analytics, BI, as well as other analytics-related requirements (including, analytics and BI-related infrastructure) as necessary, are covered
- Design, implement, and optimize the data pipelines from various channels with the guideline to the Data Strategy.
- Determine reporting needs to be integrated with business intelligence visualization tools and manage reports distribution via content management tools.
- Data cleansing, scraping unstructured data and converting them into structured/usable data.
- Process optimization and automation, datamart architecture design and setup
