Senior Manager

Posting Description:
**_ We’re hiring_**

Aon is currently recruiting a Senior Manager to join our team in Singapore.

**Aon is in the business of better decisions**

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. It’s an environment which encourages you to achieve your best - together we’ll empower results.

**What the day will look like**

1. Local client advisory and servicing
- Client relationship management
- Discover client’s needs in holistic manner
- Set service scope and expectations
- Advise client on risk management and general insurance issues and offer potential solutions
- Advise on local statutory insurance requirements
- Design, place/renew and manage insurance program across various property and casualty lines
- Ensure policy administration matters are carried out accurately and timely, including invoicing and collection
- Review insurance program performance, perform claims analysis and offer risk improvement recommendations where possible.
- Review client’s contractual insurance requirements

2. Multinational client servicing - collaborate with overseas Aon Producing Offices to service local operations of multinational companies, such as
- Setting service scope and fee according to AGCN guidelines and tools
- Coordinate with and report to Aon Producing Offices
- Administer covers provided by global insurance programs
- Utilize IT platforms for global account management
- Communicate client’s global risk management philosophy to local client

3. Delivering Aon United (DAU)
- Propose solutions across risk, insurance and other solution spaces that Aon offers
- Engage various Aon business units, specialties and regional resources to deliver appropriate Aon United solutions for clients
- Keep up to date on Aon IQ and wide range of cutting-edge solutions across all Aon business units
- Execute and utilise client-related value propositions, systems and processes including (but not limited to) Client Value Creation Model (CVCM), Aon Brokers Guide, Global Account Management System, Aon WorkComp.

4. Work on projects and cross-department collaborations

5. Develop/share solutions beyond own immediate team

6. Guide and coach junior colleagues on client servicing and technical matters

7. Achieve organic business growth target within existing portfolio

8. Participate in and contribute to winning new clients

9. Comply with company procedures and processes

10. Any other roles and responsibilities assigned

**How this opportunity is different**

Our teams are highly collaborative, working towards common goals while striving for excellence in the solutions we provide to our clients. We embrace challenges and rely on each other for support and creative problem solving. Our colleagues and leaders support professional development to help each other grow and excel. Working together, we can achieve great things

**Skills and experience that will lead to success**
- Degree in any relevant field
- General Insurance academic qualifications, ACII would be advantageous
- At least 8 years of experience in the insurance industry, with at least 3 of which in the Singapore insurance industry
- Meticulous, proactive and able to multi-task efficiently
- Effective communication and interpersonal skills
- Adaptable to changes and great teammate
- Possess good analytical mind with strong intuition for business

**How we support our colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.

Furthermore, all colleagues enjoy two **“Global Wellbeing Days”** each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this **Smart Working**

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

**Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.**

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