Technical Project Manager

2 days ago

Singapore INTERLOCK SECURITY AND INVESTIGATION SERVICES PTE LTD Full time

1. Project Management: Take ownership of technical projects, ensuring adherence to project

plans, timelines, and budgets. Define project goals, deliverables, and success criteria. Allocate

resources effectively and track progress to ensure timely project completion.

2. Client Relationship Management: Act as the primary point of contact for clients, understanding

their requirements, concerns, and objectives. Maintain regular communication, provide

updates, and address client feedback and concerns. Ensure high client satisfaction throughout

the project lifecycle.

3. Team Leadership: Lead and manage a team of technical professionals, fostering a collaborative

and high-performance work environment. Assign tasks, set priorities, and provide guidance and

mentorship to team members. Promote a culture of continuous learning and professional

development.

4. Technical Expertise: Maintain a strong understanding of relevant technical domains, industry

trends, and emerging technologies. Provide technical guidance and support to both internal

teams and clients. Resolve complex technical issues and ensure effective project execution.

5. Project Closure: Manage the end-to-end project closure process, including finalizing

deliverables, conducting quality assurance checks, and obtaining client sign-off. Ensure smooth

transition and handover to support teams or maintenance phases.

6. Stakeholder Management: Collaborate with internal stakeholders, including cross-functional

teams, to gather project requirements, address technical challenges, and ensure alignment with

client objectives. Manage stakeholder expectations and provide regular updates on project

progress, risks, and opportunities.

7. Continuous Improvement: Identify opportunities to enhance client satisfaction, streamline

processes, and improve operational efficiency. Recommend and implement best practices, tools,

and methodologies to drive continuous improvement in client management and technical

project execution.

8. Reporting and Analytics: Generate regular reports on project status, key metrics, and client

satisfaction levels. Analyze data, identify trends, and provide insights to stakeholders and senior

management, supporting data-driven decision-making processes.

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