Intern, Omnichannel Strategy

6 days ago

Singapore Castlery Full time

Furniture shopping has always been about filling a room with trending aesthetics. At Castlery, we're making it about creating a space to thrive in and be their best self.

We are building a culture of people obsessively passionate about our mission and a place where you will want to show up every single morning and thrive together.

Do you enjoy working within an inspiring, transparent and flexible environment, having the autonomy to make an impact and strive for excellence, being part of a supportive and open-minded team?

**If the answer is YES, join us in our mission to open everyone's eyes to the spaces they already have—and the life that's yet to be lived in them.**

As an Omnichannel Strategy & Ops Intern at Castlery, you will be supporting in executing, and optimizing our omnichannel strategies to drive seamless customer experiences across all touchpoints, both online and offline. You will work closely with cross-functional teams to ensure consistency, and effectiveness of our omnichannel initiatives, while continuously analyzing data to identify opportunities for improvement.

**Key Responsibilities**:

- **Omnichannel Strategy**: Assist in the formulation and execution of comprehensive omnichannel strategies in collaboration with marketing, sales, product and tech, and customer service teams.
- **Customer Journey Enhancement**: Help analyze customer behaviors and preferences to create personalized, cohesive, and engaging experiences across various channels, including the website, offline store, CRM, and social media channels.
- **Data Analysis and Insights**: Regularly monitor, analyze, and interpret omnichannel performance metrics, deriving actionable insights to optimize strategies and drive revenue growth.

**The Perfect Profile**:

- Currently pursuing a degree in Marketing, Business, or related field;
- Passion for data analysis and interpretation and the ability to translate data into insights and propose next steps
- Proficiency in Microsoft Excel
- Basic understanding of HTML; PowerBI is a plus
- Keen interest in B2C e-commerce and retail
- Exceptional communication skills, both written and verbal.
- Strong organizational and time management skills.
- A passion for staying updated on industry trends and emerging technologies.
- Commitment: 6 months

**Benefits**

**Our first promise - A ride of a lifetime**

You will be joining the company in its most exciting phase, where we have proven our product market fit. With the growing online penetration of furniture, we will scale from 1 to 100. You will witness the rapid scaling of our customers and organization.

**The second promise - A good place to work**

We are building a company that puts people as the company's core strategy for success. It's our mandate to make every employee perform to their highest potential so that they can do the very best work of their lives here, in Castlery.
- We deeply value the employee's growth, ensuring a smooth onboarding experience, access to career development resources, and opportunities for personal development
- Create a supportive, transparent and flexible work environment to enable our people to be highly productive and creative

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