
Customer Service Analyst
3 days ago
The Customer Service Analyst is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.
**Responsibilities**:
- Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
- Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
- Conduct necessary analyses to address client needs
- Communicate resolutions to clients
**Qualifications**:
- Previous relevant experience preferred
- Experience in customer service
- Proven investigative, analytical and risk management skills
- Demonstrated ability to present concepts and influence/lead change
- Consistently demonstrate clear and concise written and verbal communication
- Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
**Education**:
- Bachelor's degree/University degree or equivalent experience
--------------------------------------------
- **Job Family Group**: Customer Service
--------------------------------------------
- **Job Family**: Service
-------------------------------------------------
- **Time Type**: Full time
-------------------------------------------------
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the " EEO is the Law " poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
-
Customer Service Officer
4 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
-
Data Analyst, Customer Service
1 day ago
Central Singapore ESSENTRA PTE. LTD. Full time**Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $3,500 - $4,500 Per Month**Date Posted** - 1 hour agoAdditional Details **Job ID** - 121639**Job Views** - 1Roles & Responsibilities **What we do** Essentra Filters is a leading independent solutions provider for special filters and laboratory services. With more than 80...
-
Customer Service Analyst
6 days ago
Singapore Citi Full timeThe Customer Service Analyst is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of...
-
Customer Service Concierge Analyst
4 days ago
Singapore MSD Full time**Customer Service Concierge Analyst** - Opportunity to **be a part of a **Global End User Services (GEUS)** support function **in Singapore!**: - ** Based in Singapore**, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on The Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020,...
-
Customer Service Analyst
6 days ago
Singapore Citi Full timeThe Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...
-
Customer Service Sr Analyst
1 week ago
Singapore Citi Full timeThe Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Manage a portfolio of...
-
Customer Service
2 weeks ago
Singapore Watch Repair Service Centre Full timeJob Description / 职责描述: Minimum GCE 'O' Level / Diploma in Business, Retail, or related field At least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service role Able to identify and describe common watch issues (e.g., timekeeping problems, water...
-
Customer Service
3 days ago
Singapore Watch Repair Service Centre Full time $4,000 - $6,000 per yearJob Description / 职责描述:Minimum GCE 'O' Level / Diploma in Business, Retail, or related fieldAt least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service roleAble to identify and describe common watch issues (e.g., timekeeping problems, water damage, winding/power...
-
Telephony Network Analyst
1 day ago
Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full time**JOB SUMMARY** The Network Services Telephony Network Analyst position will be part of a team that provides day-to-day management, programming and technical oversight for the IP Voice systems supporting Customer Engagement Centers (CECs) located throughout the world. The incumbent will be responsible for the daily operations and configuration of the CEC...
-
Customer Technical Services Analyst|Contract
2 weeks ago
Singapore Manpower Singapore Full timeOverview Customer Technical Services Analyst|Contract This range is provided by Manpower Singapore. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Job Scope Provide service and technical support to business clients (B2B) and enterprise customers (B2E) with existing product and...