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Senior Executive, Training

2 weeks ago

Singapore Income Insurance Limited Full time

The Training & Competence (T&C) Team is responsible for the competencies of and due diligence monitoring of sales process and supervisory duties of our tied sales force and Income Advisory Group (IAG). The T&C Team reports to the T&C functional head who reports to the Head of Distribution Talent Centre, IAG Shared Services.

He/she will be part of the team that is responsible in enforcing specified competency regime by offering support on the ground, undertaking field-based assurance checks and policy enforcement, monitoring of fulfilment of requirements He/she shall drive good practices expected the sales force, in fulfilling the required expectations, in accordance with the company/industry standards in following key areas:
'¢ Support and implement initiatives, monitoring processes and conduct constant reviews to improve competency standards of supervisors and advisors.
'¢ Review and keep Competency policies, Guides and SOPs up to date accordingly with company, industry and regulators developments.
'¢ Generate and prepare regular reports for monitoring, tracking and reporting purposes on various expectation such as CPD hours, mandatory training, span of control.
'¢ Facilitate annual sales competency certification
'¢ Provide exemption requests.
'¢ Support in thematic sales documentation and supervisory duties assurance checks, which include
- prepare audit findings, reports and management updates.
'¢ Prepare and conduct briefings, training to the sales force, as needed.
'¢ Undertake projects and execute activities assigned to team.