Assistant Manager/manager, Community and Volunteer Relations

2 weeks ago

Singapore Singapore Children's Society Full time

**Key Responsibilities**:
1. Strategic Planning & Development:

- Assist in overseeing volunteer engagement strategies aligned with organisational goals.
- Support volunteer recruitment, retention, and recognition initiatives.
- Identify opportunities for sustainable volunteer and donor engagement.

2. Data Collection & Analysis:

- Help develop and maintain a robust Volunteer Management System for data collection and analysis.
- Use insights to improve volunteer program effectiveness and inform future strategies.
- Streamline volunteer operations with improved data management processes.

3. Volunteer Engagement & Ecosystem Development:

- Strengthen relationships with volunteers, stakeholders, and partners.
- Foster volunteer skill development and provide recognition opportunities.
- Promote a volunteer-ecosystem mindset through cross-team collaboration.

4. Leadership & Capacity Building:

- Lead group-based volunteer initiatives, ensuring integration into activities.
- Provide leadership and mentorship to promote long-term engagement.

5. Collaboration & Stakeholder Engagement:

- Engage with stakeholders to build a strong volunteer ecosystem.Contribute insights to the organization’s broader strategic objectives.

**Requirements**:

- Degree holder with minimum 6years of experience in social service, volunteer, or community development.
- Strong background in volunteer management, including recruitment, retention, and recognition.
- Expertise in data management and analysis.
- Excellent communication skills; proficiency in Chinese is an advantage.
- High emotional intelligence (EQ) and relationship management skills.
- Highly organized and able to manage multiple projects.

**Desired Attributes**:

- Strategic thinker with a focus on cross-departmental collaboration.
- Passion for creating meaningful volunteer experiences.
- Innovative with the ability to implement new opportunities.
- Strong leadership skills focused on capacity building.

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