
Mediation Coordinator
2 weeks ago
**Posting Start Date**:06/05/2025
The following lists the key job functions for this position:
1. Establishing and implementing new mediation service
- Develop and implement process workflows to support effective delivery of mediation service
- Create mediation document templates, guidelines, and case resolution documentation
- Coordinate onboarding of professional mediators and key stakeholders
2. Case Management and Assessment: Evaluate case suitability, ensure prompt follow-up of mediation cases and organise mediation sessions
3. Documentation and reporting: Maintain accurate record-keeping of all mediation cases
4. Scheduling and coordination: Coordinate liaison with various stakeholders and organise mediation sessions
5. Administrative support: Serve as the main point-of-contact for mediation-related inquiries and support any process improvements
6. Undertake any other assigned duties as and when required
This is a full-time position which is offered on a 2-year renewable appointment.
**Qualifications**
- Bachelor’s degree in law or a related field is preferred
- Relevant experience in legal practice, administration, or management within a legal context, or in roles related to mediation, counselling, conflict resolution, or dispute management, is preferred
- Strong interpersonal and communication skills, with the ability to engage professionally with diverse stakeholders and manage sensitive situations with discretion, empathy, and sound judgment
- Excellent organisational and time management skills, with the ability to manage multiple cases simultaneously
- Ability to handle sensitive and confidential information with discretion
**More Information**
Location: Kent Ridge Campus
Organization: Office of the Provost
Department : Student Life
Employee Referral Eligible:
Job requisition ID : 28792
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