Senior Localisation Specialist

5 days ago

Singapore Booking.com Full time

Role Description:
Senior Localization Specialist

Role Overview:
Key Job Responsibilities and Duties:

- Own and ensure accountability for the quality, cultural relevance, and brand compliance of all Traditional Chinese translations produced by internal and external linguists, supporting the success of global strategies in the local market.
- Develop, manage, and maintain internal language resources and Traditional Chinese guidelines (including term bases, glossaries, translation memories, and style guides) for use by all linguists.
- Conduct regular quality assessments along the entire content creation journey, from initial briefs to final localized copy, using feedback and established frameworks to drive continuous improvement.
- Deliver training, coaching, and performance feedback to internal linguists, external vendors, and freelancers to maintain and enhance localized content quality in Traditional Chinese.
- Monitor translation quality metrics, perform root cause analysis on issues, and implement improvements by providing clear guidance, documentation, and actionable feedback.

Qualifications & Skills:

- Bachelor’s degree in Language, Translation, or a related field. In order to manage the Traditional Chinese asset, proficiency in Traditional Chinese is a must.
- At least 5 years of experience in the localisation industry, including translation, transcreation, audiovisual translation, and/or quality management of localized copy for the Traditional Chinese market.
- Demonstrated expertise in quality management processes such as linguistic QA, translation review, editing, and providing constructive feedback to internal and external linguists.
- Strong background in terminology management, translation management software, and machine translation post-editing specific to Traditional Chinese.
- Proven analytical skills to interpret quality data and market insights, supporting ongoing quality improvement in localized content.
- Excellent communication, stakeholder management, and networking abilities, with a proactive approach to coaching, feedback, and collaboration both independently and within a team.
- Solid understanding of internationalization, SEO, e-commerce, UX, and marketing localization; prior experience as a Senior Localisation Specialist, Quality Manager, or in e-commerce/marketing localization is a plus.
- Manage relationships with global vendors to ensure seamless collaboration and high-quality service delivery. Proficiency in Traditional Chinese is required to effectively oversee quality standards and support localization initiatives for the Traditional Chinese market.

Benefits & Perks - Global Impact, Personal Relevance:

- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

Application Process:

- Let’s go places together: How we Hire
- This role does not come with relocation assistance.

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