Technical Account Manager, Enterprise Support
2 weeks ago
3+ years of technical engineering experience
- Bachelor's degree or equivalent
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small
- and mid-market accounts to enterprise-level customers including public sector.
As a Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS.
As we continue to rapidly expand in Singapore, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications.
Key job responsibilities
- You’ll build solutions, provide technical guidance and advocate for the customer
- Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
- Develop trusting relationships with customers, understanding their business needs and technical challenges
- Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
- Consult with a range of partners from developers through to C-suite executives
- Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
- With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
- Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
- Being part of a wider Enterprise Support team you’ll provide post-sales, consultative expertise
- Solve a variety of problems across different customers as they migrate their workloads to the cloud
- Uplift customer capabilities by running workshops, brown bag sessions.
A day in the life
As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services.
About the team
Diverse Experiences
- Experience with AWS services or other cloud offerings
- Experience in internal enterprise or external customer-facing environment as a technical lead
-
Singapore Amazon Web Services Singapore Private Limited Full time5+ years of technical engineering experience - Bachelor's degree AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small - and mid-market accounts to enterprise-level customers including public sector. As a Technical Account Manager you will provide consultative...
-
Singapore Amazon Web Services (AWS) Full timeTechnical Account Manager, AWS Enterprise Support Join to apply for the Technical Account Manager, AWS Enterprise Support role at Amazon Web Services (AWS)Technical Account Manager, AWS Enterprise Support Join to apply for the Technical Account Manager, AWS Enterprise Support role at Amazon Web Services (AWS)Get AI-powered advice on this job and more...
-
Technical Account Manager, Enterprise Support
2 weeks ago
Singapore Amazon Web Services Singapore Private Limited Full time5+ years of technical engineering experience - Bachelor's degree AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small - and mid-market accounts to enterprise-level customers including public sector. As a Technical Account Manager you will provide consultative...
-
Singapore Amazon Web Services Singapore Full timeInternal or External customer-facing experience - 5+ years’ work experience in a technical environment - Expertise in two or more technical domains (e.g. System administration, networking, programming, dev ops, security, compute, storage, databases, big data, analytics, etc.) - Naturally curious with a high learning drive - Experience in one or more...
-
Singapore Amazon Web Services Singapore Private Limited Full time5+ years of technical engineering experience - Experience in internal enterprise or external customer-facing environment as a technical lead - Bachelor's degree AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small - and mid-market accounts to enterprise-level...
-
Singapore AMAZON WEB SERVICES SINGAPORE PRIVATE LIMITED Full timeAWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and...
-
Singapore Amazon Web Services Singapore Full timeExternal customer-facing experience - 10+ years’ work experience in a technical environment - Expertise in two or more technical domains (e.g. System administration, networking, programming, dev ops, security, compute, storage, databases, big data, analytics, etc.) - Naturally curious with a high learning drive - Experience in one or more functional domain...
-
Singapore AMAZON WEB SERVICES SINGAPORE PRIVATE LIMITED Full timeRoles & ResponsibilitiesAWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance...
-
Technical Support Engineer
3 days ago
Singapore Hewlett Packard Enterprise Full timeJoin to apply for the Technical Support Engineer - Graduate role at Hewlett Packard Enterprise Join to apply for the Technical Support Engineer - Graduate role at Hewlett Packard Enterprise This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE partner/customer office. Who We Are Hewlett Packard Enterprise is...
-
Singapore Amazon.com Full timeDESCRIPTION AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our...
