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Servicenow Siebel Administrator

2 weeks ago

Singapore HEXAGON CONSULTING PTE. LTD. Full time

**Key Responsibiities:
**- Handle ServiceNow Siebel Administration Role (Customer Service management-CSM Vertical)**

**- Interact with the team and guide in technical analysis, designing & performance tuning**

**- Work with globally distributed teams & build excellent working relationships with other teams inside and outside of Global Software Engineering.
**Key Requirements:
**- Must have Computer Science or equivalent graduation degree**

**- Minimum 4+ years of experience in Service-now Administration and Support**

**- Strong Skillsets with ServiceNow Platform Administration**

**- Strong knowledge of ServiceNow Platform Cloud Architecture**

**- Well versed with ServiceNow Configurations**

**- Knowledge of ServiceNow best practices.**

**- Manage ServiceNow master data: users, groups, roles, Catalog administration**

**- Experience around ServiceNow Portal**

**- Knowledge in: Menus, UI/Forms, UI Actions, Content Management, Imports, Transforms, Web Services, and Notifications**

**- Experience with MID server, Import Sets**

**- Experience in Handling Event Management and Event Correlation**

**- ServiceNow Integration Experience**

**- Experience working in Agile Projects