Customer Service Call Centre

2 weeks ago


Central Singapore Emprego SG Full time

**Location**

Singapore, Central Singapore

**Job Type**

Permanent

**Salary**

$2,100 - $3,000 Per Month

**Date Posted**

45 minutes ago

Additional Details

**Job ID**

61535

**Job Views**

1

**Job Description**:
Roles & Responsibilities

Japan MNC Company looking for customer service at call centre. Shift is allowed to choose. Training and certificate course is provided by the company.

Location: West (5min from Jurong East MRT)

Working hours : 4days work Choose shift (8:30am - 8:30pm / 8:30pm - 8:30am)

Off days: rotate (1 weekend will off)

Salary range : $2.1 - $2.3k + Shift allowance (max $300) + Quarterly performance incentive (max $750)

GROSS : up to $3400

Annual Leave : 14 days + 1 day each year, max 25 days

AWS : 1 month basic

Training : Attend 5 days security certificate course paid by company, 6-month training bond

Jobscope:
1. To attend to customers’ enquiries on products, accounts and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction.

2. To gather customer feedback, identify problem trends and highlight to Team Leader & Supervisors for discussion, service enhancement and resolution of problems.

For a quick response, applicants who express interest in this job advertisement, kindly WhatsApp your personal particulars to 81243496 in the following format

Position: Call Centre

Full name:
Residential area:
Availability to start date:
EA License No: 20C0280

EA Personnel No: R1326597

Tags

customer

service

call

centre

mk



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