Product Support Specialist

Roles & ResponsibilitiesOverall Responsibilities:Serve as operations specialist and point of contact within Customer Support product vertical for customer escalations related to safety claims for devicesAssists Safety operations SMEs with updates to knowledge base articles and agent training, participates in relevant UAT testing for taxonomy updates related...

Solutions SpecialistWe are seeking a skilled Solutions Specialist to join our team. The successful candidate will be responsible for conducting product trainings, providing technical support, and collaborating with the Product Management Team.Deliver training sessions for ASEAN and Pacific customers.Offer technical support and provide online product...

Job Title: Product Support SpecialistAbout the RoleWe are seeking a highly skilled Product Support Specialist to join our team. The successful candidate will be responsible for managing IVS, Cloud UC, Voice, DLLC, and ELL services, as well as executing monthly settlements with partners.The ideal candidate will have excellent communication skills, proficiency...

Tech Support SpecialistWe seek a highly motivated individual to fill the role of Tech Support Specialist. Key responsibilities include:Providing sales and technical assistance to customers.Maintaining products and observing their performance continuously.Assisting customers with product setup and operation.Offering advice or information as needed.This is an...

We are seeking a Product Support Specialist with exceptional communication and customer service skills to join our team. **Responsibilities**: As a Product Support Specialist, your duties will include: - Handling incoming and outgoing calls with customers. - Delivering outstanding customer service by addressing customer needs and concerns professionally. -...

Product Support SpecialistAbout the Role:We are seeking a skilled Product Support Specialist to join our team.Key Responsibilities:To ensure the smooth operation of MAXIMA products and equipment, the ideal candidate will be responsible for repairing, servicing, and maintaining these items.Additionally, they will dismantle, overhaul, and assemble MAXIMA...

Job Title: Production Support SpecialistJob Description:We are seeking a highly motivated and organized individual to join our team as a Production Support Specialist. In this role, you will be responsible for supporting our production team in various aspects of manufacturing operations.Your duties will include providing technical support for manufacturing...

Production Support Job Summary:We are seeking an experienced Production Support specialist to join our team. As a Production Support specialist, you will be responsible for ensuring the smooth operation of our trading systems.Key Responsibilities:Providing Level 2 and Level 3 support for trading systems.Investigating and resolving technical issues related to...

The role of the Product Support Specialist is primarily to provide support on LNRS FCC's expanding Payment Efficiency and Compliance solutions, to both existing and new clients, which are used by financial and corporate institutions globally. In addition the position requires the Product Specialist to support various watch list screening and reference tools...

Job Summary:A Product Specialist will provide top-notch support to clients by delivering exceptional technical knowledge and expertise in a dynamic, fast-paced environment. This role involves building relationships with prospective clients, driving adoption, and partnering with sales and product teams to shape future product developments.