
Enrichment Centre Manager
4 days ago
We are seeking a driven **Enrichment Centre Manager**to lead centre growth and deliver exceptional parent and student experiences. This is a leadership role with a strong focus on **enrolment sales**and **customer relationship management**, while ensuring smooth daily operations.
**Key Responsibilities**:
**1. Sales & Enrolments (Primary KPI)**
- Conduct parent consultations, centre tours, and close new enrolments/renewals.
- Track and analyse enrolment data to meet monthly sales targets.
- Work with marketing team on lead generation strategies.
**2. Customer Experience & Relationship Building**
- Be the main point of contact for parents.
- Build trust and drive positive testimonials and reviews.
**3. Team Leadership & Staff Management**
- Supervise and support centre staff to uphold service standards.
- Conduct performance check-ins and guide daily operations.
**4. Centre Operations & Reporting**
- Oversee class and event execution, ensuring readiness and safety.
- Maintain accurate enrolment, invoicing, and financial records.
- Submit regular centre performance reports.
**Job Requirements**:
- Diploma or Degree in Business, Education, or related field.
- Minimum 5 years in education/enrichment sector, with at least 2 years in a leadership role.
- Proven track record in **enrolment sales**(monthly targets, renewals, closing parent consults).
- Strong leadership, communication, and customer service skills.
- Organised, proactive, and results-driven.
- Willing to work weekends and evenings.
**What We Offer**:
- Competitive base salary ($3,000 - $4,200) plus performance incentives.
- Career growth opportunities within an established education group.
- Training and professional development support.
- A dynamic, supportive work environment.
**How to Apply**:
**EA Licence No.: 22C1307**
**EA Registration No.: R23111820 (Ben Chang)**
**No agency fees, no salary deductions.
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