Assistant Manager, Category Insights

6 days ago


Singapore Sephora Full time

**Sephora** is a global leader in omni channel beauty retailing, and a division of LVMH - Moët Hennessy Louis Vuitton. At Sephora, we stand together and we stand for something more. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. We successfully operate more than three thousand points of sale across Americas, Europe, Middle East and Asia, and together we aim to animate the most loved beauty community in the world.

Here in Asia, our teams run omni-channel businesses in 11 markets across the region, in addition to cross-border e-commerce to several more. Our success is built on innovation, a unique product portfolio, market leading digital capability, and our unique customer experience. With ambitious growth plans we are always looking for talented people who aspire to build businesses and develop themselves. Sparked by energy and excitement, our passion is contagious. We are united by a common goal - to reimagine the future of beauty.

**Main Objective**:
The Regional Assistant Manager for Category Insights & Analytics will play a key role in strengthening and developing Sephora SEA’s analytical sophistication. The role’s key purpose is to be actively involved in driving revenue growth by providing actionable and data-driven insights for the Category Management team. You will take the lead on key projects, involving the use of analytical tools, market research platforms, and commercial knowledge to identify opportunities across categories and brands across Southeast Asia.

To succeed in this role, you must possess the unique combination of having a strong analytical mindset and a solid understanding of the beauty industry. You will be commercially focused; able to proactively identify business challenges and conceptualize how to use analytical techniques to solve them.

**Key Responsibilities**:
**Reporting**
- Take ownership of standard reports & presentations, ensuring accuracy & timely delivery, while continually looking for ways to make improvements
- Collaborate with the Business Intelligence (BI) team on the maintenance of the brands & category pages on Domo and ensure proper delivery of automated weekly and monthly reports
- Timely delivery of business reviews for regional level brand/group meetings
- Engage in Joint Business Plan (JBP) initiatives, and be responsible for preparation and consolidation

**Budgeting**
- Represent the Regional Category Management team during the annual budgeting process, providing data-driven recommendations for balancing sales and margin for regional consolidation
- Ensure timely tracking of sales to target, notifying gaps whenever possible and work with teams to have short term action plans to close targets

**Margin & Pricing**
- Lead pricing analysis to ensure profitability across brands and categories
- Provide cost benefit analysis, scenario modelling on commerical events across the region
- Conduct pricing reviews twice yearly to ensure profitability against relevant costs fluctuations
- Own the billback process between finance and category management teams, acting as gatekeeper for markdowns across the region

**Market Intelligence**
- Utilize market research tools in order to review and analyze the performance Sephora / categories within the premium beauty industry, and provide relevant feedback for the Category Management department
- Lead and manage consumer study projects with external agencies, looking into whitespace opportunities and giving data driven recommendations to the Category team

**Category Insights & Trends**
- Lead key Category Management analytics projections: identifying the suitable approach to tackle a business problem, hands-on execution of the analysis using internal and external data, and effectively communicating insights to the relevant stakeholders
- Answer ad-hoc business questions to drive product, brand and category sales strategies
- Maintenance of the Category pages on Domo and creation of new pages whenever required
- Look out for and present regular updates on any emerging trends of the beauty market across the region

**Requirements**:

- Strong academic credentials, preferably with a degree or equivalent qualification in Business Analytics, Statistics, Marketing, Finance
- 5+ years of experience in a data-influenced analytics role in the beauty industry (or similar retail space)
- SQL and relational database proficiency
- Advanced MS Excel and MS Powerpoint skills
- Hands-on experience with various technologies (SAP, Domo, Tableau, Retail Pro, etc) highly desirable
- Strong commercial understanding, preferably with retail and e-commerce experience
- Ability to communicate complex ideas with clarity for stakeholders at all levels

***
**Personal Attributes**:

- Enthusiastic, keen to learn, with a passion for self-development
- Problem-solving skills + creativity
- Enjoys working with others and getting stuck in across a range of projects & challenge



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