Client Support Specialist

1 day ago


Singapore Hays Full time

Join one of the largest financial services companies as a Client Support Specialist.

Your new company;
Our client is one of the largest financial services companies in the world, and they are currently looking for a Client Support Specialist to join their team.

Your Key Roles;
- Coordinate and oversee client transitions, ensuring smooth migration and readiness for operations.
- Serve as the main point of contact for clients, intermediaries, and internal teams throughout the onboarding process, including conference calls, platform demonstrations, service discussions, and issue escalations.
- Manage the collection and processing of agent/dealer codes, facilitating account setup with relevant financial entities.
- Maintain and update static data to ensure accuracy and compliance.
- Address ad-hoc enquiries from clients and intermediaries, troubleshooting issues by working closely with various teams within the Investment Services division.

What you'll need to succeed
- Proactive attitude with strong problem-solving skills, accuracy and the ability to work independently and as part of a team in an international environment.
- Relevant banking experience and knowledge of investment funds is an advantage.
- Minimum 1-3 years of experience

What you need to do now

EA Reg Number: R22104697 | EA License Number: 07C3924 | Company Registration No: 200609504D



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