CRM Executive

6 days ago


Battery Road, Singapore IG Group Full time

Job Title

CRM Executive - DFX

**Job Description**:
Join the game-changers

Supporting the successful planning and execution of multi-channel communications to our DailyFX audiences across Chinese and Japanese speaking content sites.

Join our DailyFX team, leading global financial and markets that delivers best in class content to its audiences in English, Japanese and Chinese languages. You will support the development and delivery of our CRM communications. The role will work closely with our content teams, and regions to ensure that we deploy best in class CRM, generate insights that inform our strategy and keep a keen eye on CRM performance to drive continuous optimisation of our campaigns and journeys that drive lead generation, retention and conversion.

Who we are

IG is a forward-thinking and innovative FinTech, positioned as a global leader in online trading and investments. Today, our award-winning in-house platforms and apps, provide over 400,000 active global investors with fast, reliable, and flexible access, to over 17,000 global financial markets.

With operations in 20 countries and across five continents, we know our success is only possible because of our people, who we encourage and empower to be brave, determined, and inventive. Join us if you’d like to work in an inclusive, collaborative team that will recognise your talent and allow it to shine.

Our purpose is simple, to power the pursuit of financial freedom for the ambitious.

What you’ll do
- Work with the marketing and CRM teams to create new, effective CRM journeys for web and app users.
- Set up effective lead generation and conversion journeys for our DailyFX audiences.
- Monitor key campaign metrics and highlight areas for improvement and optimisation.
- Work with Content and production teams to ensure all formats of content is delivered via our CRM.
- Understand the regulatory landscape and ensure all communications are compliant and meet all requirements.

Who you’ll be
- Fluent in English and Chinese (Traditional and Simplified) languages both written and verbal to a high standard.
- An understanding of key CRM engagement metrics, and how to measure, test and optimise results.
- An understanding of Data Privacy regulation
- A passion for learning, and for sharing skills and capabilities.

How you’ll grow

Your personal and professional development is important to us. As a company that’s constantly redefining the boundaries of possibility, we’ll challenge you to push yourself, accelerate your ambitions and rise to new levels of excellence.

The CRM team has been reshaped for future success, and we have opportunities across Group Marketing to broaden your skills and gain experience. There'll be opportunities to move into these areas, and others across IG, as you develop.

The world of CRM is ever-evolving, and you'll be supported with training opportunities, both on the job and through courses, to keep up to speed with the latest trends in the industry such as developments in Generative AI.

What you’ll get

As well as having the chance to attend regular social events, get funding for your charitable endeavours and join a range of special interest groups, you’ll receive an attractive selection of benefits working with us:

- Flexible working hours and work-from-home opportunities
- Performance-related bonuses
- Pension, insurance and medical plans
- Career-focused technical and leadership training
- Two volunteering days per year
- One day of birthday leave per year
- Contribution to gym memberships and more

Where you’ll work

You’ll be based in our Singapore office (on Battery Road) and you’ll be working closely with our Group Marketing and DailyFX Content and Marketing teams.

Join IG, and you’ll be joining the best in an always-moving industry. We’re constantly improving and developing our backend systems, as well as experimenting with machine learning approaches like predictive analytics and NLP.

As part of our hybrid working environment, you’ll split your time between home and the office once your initial training is complete. In this way, you’ll be able to enjoy a better work-life balance and always bring your best self to your role.

At the office, you’ll have access to everything you’d expect from a world-class employer, such as a modern working environment, agile spaces, private quiet rooms and breakout areas.

From the Team

"I am very excited about the opportunities that exist within DailyFX, as part of the IG Group. This is a business powered by commitment to customer experience and developing great marketing talent. This role is key in delivering efficient and effective CRM campaigns. IG Group has it all for those professionals looking to make their mark and contribute to business growth" - Cristel Leed, Group Marketing Director

Number of openings

1



  • Battery Road, Singapore IG Group Full time

    Job Title CRM Executive Daily FX **Job Description**: Join the game-changers Supporting the successful planning and execution of multi-channel communications to our DailyFX audiences across Chinese and Japanese speaking content sites. Join our DailyFX team, leading global financial and markets that delivers best in class content to it’s audiences in...


  • Anson Road, Singapore Flintex Consulting Pte Ltd Full time

    **Job Highlights** - Work Life Balance - Great Working Environment - Good Career Growth **RESPONSIBILITIES** - Analyzes Customer Relationship Management (CRM) system data in response to sales and brand initiatives or enquiries records such as customer information, call patterns, demographics etc to identify facts and trends and make recommendation. -...

  • Execution Trader

    7 days ago


    Battery Road, Singapore Primera Search Full time

    Our client is a Financial Institution with offices in Europe and Singapore (Raffles place) and a strong reputation in securities dealing and lending. We are currently looking for an Execution Trader (Fixed Income) to join the team. As a Trader, you will be working within a diverse and lively Dealing Room alongside 60 salespersons and traders across Europe...


  • Battery Road, Singapore Mayer Brown Full time

    Overview: Mayer Brown is a leading global law firm with offices in 26 key business centres across the Americas, Asia, Europe and the Middle East. With approximately 200 lawyers in each of the world’s three largest financial centres — New York, London and Hong Kong — we are uniquely positioned to advise leading companies and financial institutions on...


  • Lower Kent Ridge Road, Singapore ExecutiveSenior Executive (Programme Administration) Full time

    The School of Continuing and Lifelong Education (SCALE) was established to drive the expansion of NUS’ lifelong learning offerings in a concerted and strategic way that furthers our mission to be a leading global university, as well as fulfil our role as a public university of Singapore, shaping the future. SCALE-Global aims to provide youths, executives...


  • Anson Road, Singapore Flintex Consulting Pte Ltd Full time

    **Purpose** The UAT & System Support Executive's role is to (A) perform User Acceptance Testing (UAT) to ensure that the solution by the project meets the functional and non-functional requirements specified in the business requirement document (BRD), (B) To support Customer Service operations and be the single point of contact for Information System in...


  • Lower Kent Ridge Road, Singapore NUS Faculty of Dentistry Full time

    Job PurposeTo support the development, marketing, and delivery of high quality executive programmes - Develop new programmes with faculty that would meet market demands - Market executive programmes to targeted audience through various marketing and outreach channels - Support the delivery of programmes, predominantly in Singapore, but occasionally overseas...

  • Project Executive

    2 weeks ago


    Anson Road, Singapore Flintex Consulting Pte Ltd Full time

    **Project Executive (Software)** We are looking for a diligent individual who has the maturity to work with enterprise customers. - Computer-savvy and willing to learn to use company tool - Developing and managing relationships with customers (both technical and business stakeholders) - Working closely with customers to understand and capture requirements -...


  • Anson Road, Singapore Flintex Consulting Pte Ltd Full time

    This is a pivotal role that requires a versatile person with professional communication skills to handle and resolve issues. Key Responsibilities: - Oversee and manage the Guest Experience Index (GEI) to measure customers’ sentiments of the brand and develop strategies to drive a high standard of customer satisfaction. - Work collaboratively with various...

  • Client Servicing

    20 hours ago


    Scotts Road, Singapore IMG SINGAPORE PTE. LTD Full time

    **Key Responsibilities & Accountabilities** Day to day sales and administrative support; - Support the team in putting together sales related documents such as proposals, hospitality flyers, factsheets - Support sales by managing key documents such as sales tracker and sponsor benefit matrix - Construct and deliver executive level presentations and RFP...

  • IT Executive

    20 hours ago


    Paya Lebar Road, Singapore THE WRITES RECRUITMENT PTE. LTD. Full time

    Support and maintain existing TrendBiz ERP, CRM and reporting systems - Support the pilot and subsequent roll out of a distributed blockchain-based network for food traceability - Analyse requirements, designing blockchain technology around our business model, and accurately communicate these to the vendors in the building and launching of a blockchain...

  • Sales Executive

    2 weeks ago


    pasir panjang road, Singapore sapience sg Full time

    Benefits & Perks: Benefits & Perks: Benefits & Perks: Benefits & Perks: Benefits & Perks:• Comprehensive training program for professional development • Flexible working hours to support work-life balance • Competitive salary package with performance-based incentives • Opportunities for career advancement within a dynamic sales...

  • Admin Executive

    2 weeks ago


    Paya Lebar Road, Singapore Growhub Distribution Singapore Pte Ltd Full time

    **Admin Executive** - Providing secretarial and administrative support for members in the team - Providing assistance in a professional manner to enquiries from stakeholders and customers - Managing travel arrangements for team, and visitors to Singapore - Perform data analysis and recommending best alternatives in coordinating logistics requirements for...

  • Sales Executive

    20 hours ago


    Anson Road, Singapore Flintex Consulting Pte Ltd Full time

    Responsible for growing companys range of business (Ocean, Air, Cross Boarder Transportation, Logistics). - Identify and canvass potential customer. - Develop and implement sales strategies. - Develop sales leads assign by management. - Conduct quarterly business review with clients. - Timely update of CRM, reports and marketing...


  • Paya Lebar Road, Singapore Singapore National Employers Federation (SNEF) Full time

    **Responsibilities** - To market, promote and recruit SNEF membership - Build good rapport and relations with members through events/training/workshops - Maintain member’s data in membership system - Any other duties and projects as assigned by supervisor **Qualifications** - Experience in outreach and marketing - Experience in stakeholders’...

  • Marketing Specialist

    2 weeks ago


    Park Road, Singapore Thermo Fisher Scientific Full time

    **How Will You Make an Impact?** The Marketing Specialist is responsible for the execution of impactful marketing strategy and campaigns to achieve BID financial success in SEA and Taiwan. - Collaborate and align with the assigned Sales Region, BU and global marketing to develop annual marketing strategy and plans to achieve revenue and profitability...


  • Park Road, Singapore Thermo Fisher Scientific Full time

    **How Will You Make an Impact?** The Business Process Excellence Manager is responsible to manages Sales Operation team to support day-to-day business processes for the business requirement and meet the needs of customers. This includes, but not limited to, pre-sales screening processes, quote-to-cash process, manage customer complaint, customer audit...


  • Anson Road, Singapore iWorld Learning Full time

    **Why join us?** At iWorld Learning, you'll join a supportive, dynamic team that feels like family. Our work culture balances professionalism with fun, fostering creativity and laughter. We value your growth, offering ample opportunities for learning and career development. With flexible work arrangements and a commitment to innovation and excellence,...


  • Anson Road, Singapore Flintex Consulting Pte Ltd Full time

    **Client Service Manager **Description** You will be joining one of our client, one of the fastest-growing Enterprise SaaS companies, and experience a true start-up culture with the freedom to experiment and innovate. They believe that great culture is not just about work; it’s work + life. We not only encourage our employees to dream big but also give...


  • Park Road, Singapore Thermo Fisher Scientific Full time

    **Job Title: Commercial Excellence Director, **Southeast** Asia & Taiwan** **Reports to: VP/GM of **Southeast** Asia & Taiwan** **Req ID: 225291BR** **Position Summary**: The Director, Commercial Excellence is responsible for leading commercial business initiatives to grow in the areas of business policy and processes designed to enhance efficiency and...