
Uat & System Support Executive
2 weeks ago
**Purpose**
The UAT & System Support Executive's role is to (A) perform User Acceptance Testing (UAT) to ensure that the solution by the project meets the functional and non-functional requirements specified in the business requirement document (BRD), (B) To support Customer Service operations and be the single point of contact for Information System in relation to CRM issues (C) Monitor and track system defects by working with other stakeholders to ensure that issue is addressed and update operations team
**Responsibilities**
- Attend requirements and IA review sessions to ensure compliance to ops brief as well as policy and processes.
- Identify interdependencies, ambiguities in documentation and make suggestions to improve requirements and ensure usability.
- Draft & review test cases with stakeholders.
- Execute test cases in relation to functional and UI end-to-end testing, report on test result within specified time frame.
- Report on Defect and ensure traceability of defect incident to test cases.
- Ensure test results are documented correctly for sign off.
- Assess readiness for project deployment recommendation based on test results.
- Perform "live" or post deployment validation when required.
- Support Customer Service operations and be the single point of contact for Information System in relation to CRM issues.
- Liaise with stakeholders on system (in the defined scope) enhancements that will impact frontline team.
- Monitor and track system defects by working with relevant stakeholders to ensure that issue is addressed and update Customer Service operations team.
- Manage Customer Service-related projects in relation to system enhancements and communicate changes to operations.
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Lower Kent Ridge Road, Singapore Executive (MD Prog) Full timeYou will be the co-ordinator of the academic administrative and event support team of NUS College (Academic Affairs). You will ensure that events are run smoothly, as well as to handle academic administrative matters. - **Responsibilities**: - Manage academic events such as Commencement Ceremony - Support Peer Mentor Programme - Handle classrooms bookings...
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Tech Support Executive
2 days ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full timeThis position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include: **Customer Support**: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical...
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Test Management Lead
2 days ago
Anson Road, Singapore Flintex Consulting Pte Ltd Full timeWe are looking for a Test Management Lead for our SG IT team who will be responsible for ensuring the IT QA and test goals of assigned projects can be achieved on time. The Test Management lead will be supporting our client on testing such as Integration Testing, System Testing, Functional Testing, Smoke Testing, Regression Testing, UAT testing, database...
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Executive/senior Executive
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