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Customer Service Officer

3 weeks ago

Jurong East, Singapore Achieve Career Consultant Pte Ltd Full time

**Up till S$5,000 higher + $450 monthly allowance**:

- **5 Days work week**:

- **Prior customer service experience**:

- **Good communication skills**

**RESPONSIBILITIES**:

- Personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
- Understand customers' needs and provide appropriate/ customized solutions.
- Identify cross-sell opportunities during customer interaction.
- Gather customers' feedback and provide timely feedback to the Team Lead on issues for improvement.

**REQUIREMENTS**:

- Preferably with prior customer service experience
- Demonstrates good communication skills and able to work in a fast-paced environment.
- Comfortable to work rotating shift hours including weekends and public holidays. (shift allowances will apply)

**OTHER INFORMATION**:

- Location : Changi Business Park /Jurong East(Near IMM Centre)

Working Days/Hours : 5 days/ office hours

Salary : Up till S$5,000 higher (salary will commensurate according to experience & qualifications

The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

**HOW TO APPLY**:
or call your Friendly Consultant, **Patchi Yamal Velayutham**

**(Reg. No: R22108827 ), at 6590 9937 or whatsapps 89343894 **for a confidential discussion.

**Please indicate the below information in your resume**:

- Current & Expected salary
- Reason(s) for leaving
- Availability to commence work

Cessation of Collection of full NRIC Numbers:
**YOUR SUCCESS IS OUR ACHIEVEMENT**

**Job Type**: Permanent

**Salary**: $3,500.00 - $4,800.00 per month

Schedule:

- Early shift
- Late shift

**Experience**:

- Call center: 2 years (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Willingness to travel:

- 25% (preferred)