Supply Chain Manager, Sea

**Summary
This is a business critical and high impact role responsible of managing the overall planning, logistics and customer service operations in SEA in collaboration with internal and external stakeholders to ensure the delivery of business targets through maximised forecast accuracy & minimised bias, optimized inventory levels and maximum service levels.

**Responsibilities**
- Manage market supply chain activities of demand planning, logistics and customer service operations with the relevant internal and external stakeholders by:

- Being a business partner
- Driving service and cost targets
- Deep diving into supply chain performance losses (Primary/Secondary)
- Monitoring and reporting stock health to the business and driving corrective actions.
- Order reconciliations & reviews to ensure business plans are delivered.
- Supporting distributor in ensuring right stocks are available at right time/place with high

service.
- Engaging with top retailers by identifying service improvement opportunities
- Providing a clear picture on where SEA is vs the plan with risks and opportunities
- Lead the key business operations initiatives in SEA, be the spoke of Supply Chain with any internal and external stakeholders and ensure that these initiatives are executed as per the targeted volumes, values, and timelines.
- Ensure accurate SKU level planning to support the rolling 4 months production & procurement plan to factories, and 24 months rolling forecast for crop related SKUs. This in accordance with approved service agreements with plants.
- Ensure accurate planning, sku mix, aggregate volume leading to proper financial planning (Scenarios, Budgets, and long-range planning).
- Work closely with the key distributors to drive CPFR, have one business plan across and harmonize the process to ensure availability and minimize lost & distress sales.
- Work closely with the supply planning team to have optimum service from the plants.
- Ensure that the material and production constraints, storage, write offs implications & supply issues involving the plants are addressed and discussed with the relevant plant or supply chain teams in order to provide contingency plans for best utilization of resources aiming at optimizing it.
- Ensure that the sales analyst has the support to assemble and analyse all data related to sales forecast along with GBS (historical sales, market trends, seasonality, promotions), the base to drive the Demand Reviews.
- Lead Demand Reviews for SEA, challenge sales forecast assumptions based on statistical forecast, communicate supply issues, share analysis, share ability to run activities as per suggested timing according to distributors stock, reporting any abnormalities noticed in distributors stock and sales report, supply delays affecting stock levels.
- Ensure to maintain DRPs updated with the shipment plan in APO in accordance with Drop to plant calendar and work closely with customer service team, prompting the orders from distributors in accordance with SLA, ensuring proper supply to answer the projected sales including incremental ones driven by ATL and BTL aligned on activities.
- Ensure that the customer orders to dropped to respective plants and their loading and shipment plans are tracked to make sure they are in line with the needs of the business and the distributor.
- Track and monitor the variance in term of performance versus outlook and cycle to cycle changes, share findings and analysis with the teams.
- Measure to improve-KPIs:

- Forecast accuracy (IMS) lag-1/lag-3
- Forecast accuracy (Shipment) lag-3
- Sales Plan Performance (IMS and Shipment) lag-3
- Case fill
- Logistics cost
- Order prompt%
- Freshness
- Ensure that the actual orders captured by CS team are reconciled and ensure forward outlook planning.
- Solve ad-hoc inquiries related to supply chain.
- Ensure customers and plants are aligned with SLA, handle clarification proactively-report any ambiguity to Planning manager.
- Manage the NPD & launch process; liaise concurrently with all stakeholders to ensure timely product supply, including system integration and optimal packaging design where required.
- Be the spoke of Supply Chain for SEA in any forums and discussions involving global and regional teams and ensure that the market supply chain perspective is clearly stated and reflected in the plans.
- Ensure a low phase-out cost for non-performing SKU as an output of rationalization.
- Adhere to company procedures and deadlines.

**Required: Qualifications/Skills/Experience**
- Bachelor’s degree in business, engineering, supply chain, or similar field
- Customer/Distributor facing experience preferred.
- PC literacy, proficient in Microsoft Office (Excel, PowerPoint)
- 8 -12 years’ experience in a similar field
- Food industry, multinational company
- Team management experience is desired.
- Knowledge about ERP planning
- SAP APO is highly desired.

**Required: Work Attributes/Qualities**
- Excellent com