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**About us** About SATS - Feed and Connect Communities**
SATS is a global leader in gateway services and Asia's pre-eminent provider of food solutions. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers, and institutions. With heartfelt service and advanced technology, we connect people, businesses, and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.
**Key Responsibilities**
- Review existing work processes and systems and implement efficient processes and systems to optimize operational workflows and enhance productivity.
- Establish and maintain standard operating procedures (SOPs) in line with work improvement plans to ensure consistency and compliance.
- Design and manage dashboards and performance metrics to track key performance indicators (KPIs) and drive data-driven decision-making.
- Provide leadership and guidance to staff, fostering a culture of accountability, discipline, and excellence.
- Collaborate with cross-functional teams to identify areas for improvement and implement strategic initiatives to address operational challenges.
- Conduct regular audits to ensure compliance with policies and procedures.
- Conduct regular audits and assessments to evaluate the effectiveness of existing processes and systems, identifying opportunities for optimization and automation.
- Regular review of team dynamics to ensure relevancy in current job roles and responsibilities of the team.
- Manage the team’s communications with the different stakeholders in respond to stakeholders’ enquiries.
- Perform ad hoc duties as assigned.
**Key Requirements**
- Degree/Diploma, preferably in Human Resource Management or related.
- With at least 2 years of HR Operations experience.
- Strong communication and interpersonal skills.
- Self driven, meticulous, well-organized and able to work independently.
LI-WK1
Job Reference: SATS01610