Cage Shift Manager
4 days ago
LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE
Be part of our diverse and inclusive team.
Job Responsibilities
To oversee and manage the daily Cage operations for an assigned shift and a designated area, enforce internal controls and standard operating procedures. Ensure compliance with all Regulatory reporting requirements and key controls. Duties and responsibilities include but not limited to;
- Schedule training, and cross-train Cage cashiers and supervisors
- Assist in interviewing and hiring staff
- Support the Cage Manager in conducting performance evaluations, as well as in recognizing, rewarding, and mentoring team members.
- Handle customer issues and resolve disputes
- Administer daily transactions and disbursements, verify transactions, authorize telegraphic transfers, check and manage cashier variances in accordance with the established Cage policies
- Verify vault accountability at end of shift
- Observe business requirements and adjust schedules and staffing as needed
- Establish and maintain positive working relationships with all departments
- Dedicated to consistently go above beyond in fulfilling position responsibilities to contribute towards the achievement of organizational goals.
- Perform other related duties as assigned
Job Requirements
- High School/ College degree preferred
- Minimum of five years experience in casino business and at least minimum of two years in a supervisory capacity
- Conversant with English and at least one other Asian language
- Provide outstanding guest service by being consistently helpful and courteous to all Guests
- Must possess good knowledge of computers
- Possess a flair for numerical and excellent service and communication skills
- Experience in handling cash and foreign exchange currencies preferred
- Able to operate electronic cashier equipment (e.g. note counters, counterfeit detectors)
- Must be able to perform shift duties and work on weekends and public holidays
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
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