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Frontend Collector Executive

2 weeks ago

Singapore Maybank Full time

**JOB DETAILS**

**Job Type**
- Permanent

**Position Level**
- Junior Executive

**Qualification**
- Diploma

**Discipline**
- Banking

**Specialization**
- Operations

**Sector**
- Group Community Financial Services

**Experience**
- 2 - 4 years

**Salary**
- Undisclosed

**JOB DESCRIPTION**
- As part of the loan collection & recovery teams, you will be responsible for handling outbound phone calls and negotiating payment with customers. You will need to achieve collection target set and follow up on arrears. You will respond to customers’ enquiries on their accounts and finance charges. You will be responsible to monitor collection status and process, handle and investigate cases for efficient collection activities. You will also manage delinquent accounts with agreed KPI and aligned to the overall collection goals.

**JOB RESPONSIBILITIES**
- As part of the loan collection & recovery teams, you will be responsible for handling outbound phone calls and negotiating payment with customers. You will need to achieve collection target set and follow up on arrears. You will respond to customers’ enquiries on their accounts and finance charges. You will be responsible to monitor collection status and process, handle and investigate cases for efficient collection activities. You will also manage delinquent accounts with agreed KPI and aligned to the overall collection goals.

**JOB SKILLS**

**1)**monitor-collection**2)**Customer-Service**JOB REQUIREMENTS