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Customer Service Officer

2 weeks ago

Jurong, Singapore AGrader & I Pte Ltd Full time

We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centres island-wide.
(Students that are interested to gain experience in customer service excellence are welcome to join us)

**Key Responsibilities**:

- Provide friendly and professional assistance to students, parents, and visitors entering the tuition centre, addressing inquiries about programs, schedules, and services.
- Aid in the registration process for new students, including paperwork completion and fee collection.
- Maintain a clean shopfront and assist with administrative tasks as needed, including filing, data entry, and inventory management.

**We welcome you to join us, and will offer you**:

- A Happy, Positive & Cheerful environment, because life is hard enough as it is - we don't need more stress at work (seriously)
- Being able to deal directly with kids, who are the most innocent & bubbly humans in society (who're not looking to deal you any harm when you're not looking)
- Seated most, if not ALL the time (who likes standing?)
- FULLY air-conditioned environment that is CLEAN and NOT dusty and NOT hot (actually sometimes it might be too cold, so bring a jacket)...
- You will be working with mostly pen, paper & laptops, learning the INs and OUTs of customer service & operations management, improving the experiences of our clients, and “levelling up” in your personal experience in dealing with people.

**We are looking for suitable Part-time Customer Service Officers to work on**:

- Friday: 2:30pm to 9:30pm
- Sunday: 10:00am to 6:00pm

(Must be able to commit for mínimally 1 year, both days stated)

If you are reading all the way to this point, then this post might interest you...

If so, you might ask, what should I do next if I'm keen?

**Job Type**: Part-time

Pay: $10.00 - $12.00 per hour

Expected hours: No less than 14 per week

**Benefits**:

- Flexible schedule

Schedule:

- Late shift
- Weekend availability

Work Location: In person