Senior Support Analyst

2 weeks ago

Singapore Tek Infotree Sdn Bhd Full time

**Position: Senior Support Analyst - Calypso**

**Location: Raffles One, Singapore**

**Company industry: Financial Services-Bank**

**Working Days: 5 days per week**

**Working mode: Hybrid (3 days WFO )**

**Employment type: Full time permanent**

**Job Summary**:
**Key Responsibilities**:

- Provide high-level support and maintenance for the Calypso platform.
- Investigate and analyze complex issues across settlements, confirmations, and reporting.
- Communicate effectively with both technical and non-technical stakeholders.
- Collaborate closely with the development team to ensure continuous system optimization.
- Manage and respond to regulatory and accounting inquiries within the Calypso environment.

**Qualifications**:

- A minimum of 8 years of experience with the Calypso system.
- Strong understanding of the Back-Office functions and product classes: FX, Money Market, and IRDs.
- Exceptional analytical, troubleshooting, and communication skills.
- Experience with SWIFT and regulatory reporting within Calypso.

**Job Types**: Full-time, Permanent

Pay: $6,000.00 - $10,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Bachelor's or equivalent (preferred)

**Experience**:

- Calypso: 8 years (required)
- Back-Office process in financial svc-Bank/Forex/MoneyMarket: 4 years (preferred)
- Support Analyst: 7 years (preferred)

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