Customer Service Call Centre Officer

**Customer Service Officer - 2 Years Contract - Singapore** Looking for a Customer Service Officer with 1+ year of call centre experience. This role is a 2 years contract, and is only available to Singaporeans at this time. **The Responsibilities**: - Follow-up with customers to ensure the issues have been resolved - Logged all the calls and report into...

**Call Centre / Contact Centre / Customer Service / Hospitality Exp**: - **No Exp Welcome - Training Provided**: - **5 Days Work Week / Office Hour / Able to work on Weekend** **Responsibilities**: - Handle inbound calls - Address customers' enquiries - Follow up on escalated cases and perform call back when required - Ad hoc duties as...

**Customer Service Officer (Call Centre) - 2 Years Contract - Singapore** **Key Responsibilities**: - Provide friendly and efficient assistance to ensure a pleasant customer experience. - Log all interactions accurately into the case management system, including customer inquiries, problems, and resolutions. - Follow up on unresolved incidents and ensure...

**About the role**: The primary role of the Contact Centre Officer (CSO) is to receive incoming calls in relation to customers’ enquiries and deliver excellent service. This role includes handling all type of enquiries in a multi **Job responsibilities**: - chat professionally and efficiently - May be required to work in one or multiple skill-sets over...

Call Centre / Inbound Call Exp - Supervisory / Team Lead Exp - Call Centre KPI Reporting Exp - Office Hour / 5 Days / Able to work on Weekend **Responsibilities**: - Lead a team of call centre officers - Provide mentorship and counselling - Manage the tabulation of staffs’ shift allowance and OT claims - Handle escalation calls, investigate and follow up...

**Call Centre / Call Customer Service Exp**: - **Office Hour / 5 Days Work Week (including weekends)**: - **CBD** **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team KPI set by the management - Maintain a positive and helpful approach in...

**Responsibilities**: - Provide personalized service over the telephone to customer in call centre on credit card and banking products. - Attending enquiry, feedback and understand customer’s need so as to provide information and solutions to customers in an effective and efficient manner. - Identify cross-sell opportunity during customer’s...

**Call Centre / Customer Service / Hospitality Exp**: - **No Exp Welcome - Training Provided**: - **5 Days / Office Hour / Able to work on Weekend** **Responsibilities**: - Handle inbound calls - Address customers' enquiries - Follow up on escalated cases and perform call back when required - Ad hoc duties as assigned **Requirements**: - Possess call...

**Call Centre / Customer Service Experience**: - **Office Hour / 5 Days Work Week (Able to work on weekends)**: - **CBD (Near to MRT)** **Responsibilities**: - Proper recording of conversation with customer in the CRM system - Achieve / Exceed individual and team KPIs set by the management - Maintain a positive and helpful approach in interactions with...

**Call Centre / Customer Service / Hospitality Exp**: - **No Exp Welcome - Training Provided**: - **Able to work on Weekend** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service experience - Good communications and interpersonal...