Manager - CRM Manager (Ros)
2 weeks ago
**Job Information**:
Workplace
- HybridIndustry
- AutomotiveCity
- SingaporeState/Province
- No valueCountry
- SingaporeZip/Postal Code
- 000000- If you are passionate about playing a key role in the success of a German Multinational Automotive Corporation, we want to hear from you- Our client is a well-established brand in the Automotive industry and they are looking for a passionate and driven
- **Manager - CRM Manager (ROS)** to join their team.
This is an exciting opportunity to expand your skillset, and achieve job satisfaction and work-life balance.
**Responsibilities**:
- **_Manage CRM CDM-related projects for IT Overseas_**
- Discuss and align with business units overseas and markets for project rollout timeline and budget Create an overall project plan, financial plan, and resource plan.
- Onboard internal and external teams for project delivery.
- Build and roll out the solution to the market.
- Transition and handover to service operations team post-go-live.
- **_ Manage Stakeholder's Expectations and Delivery for all Products in the Portfolio_**
- Stakeholder Alignment.
- Arrange for Projects.
- Jointly agree with Markets and CoC management for the project.
- Risks/Issues/Dependencies and take appropriate next steps.
- **_ Manage Suppliers with respect to delivery, financials, and compliance with the company standards_**
- Supplier teams onboarding and offboarding.
- Scope & commercials alignment.
- Supplier feedback and evaluations.
- **_ Employees Management_**
- Lead a team of highly motivated employees and provide them the best environment to work and perform (including hiring, training, appraisals, feedback).
- **_ Work with internal and third-party teams to ensure actions are taken and completed to protect and improve services_**
- Performance Improvements.
- Product enhancements.
- Product Stabilization.
- **_ Manage the CRM Salesforce Releases_**
- Review the Release process regularly with suppliers.
- Ensure a stable release in production.
**Qualifications**:
- 10+ years of successful program and project management demonstration.
- Ensure project deliverables are on time and on budget.
- Capable to manage teams, budgets, and deadlines.
- Able to manage multiple priorities and flex with frequent change.
- Able to drive alignment across stakeholders to achieve the program objectives.
- Demonstrable experience in leading virtual teams.
- Strong business acumen and proven ability to match business needs with project goals.
- Excellent communication skills.
- Strong conflict resolution skills.
- Good understanding of overall Salesforce architecture & landscape.
- Thorough understanding of object-oriented concepts.
- Expert knowledge of Agile, ITIL, and PMI disciplines.
**WHAT’S ON OFFER**
Your interest will be treated with strict confidentiality.
-
Manager - CRM Manager (Ros)
2 weeks ago
Singapore People Profilers Full timeJob Description: **Industry: Automotive - German MNC.** **Location: Jurong East** **Salary Range: Up to $10,500.00** **This is a Permanent role.** We are looking for highly motivated individual to join us and be part of the Regional Centre of Competence for Customer Relationship Management (RCoC RCM). The incumbent will be responsible in overseeing the...
-
Regional Director, Asean
1 week ago
Singapore Radware Bot Manager Full timeRegional Director, ASEAN - (2400002J) The Regional Sales Director for ASEAN at Radware will be responsible for managing and developing a team of sales account executives and pre sales engineers to drive new business and revenue growth within the ASEAN region. This role involves collaborating with the sales leadership team to develop and execute sales...
-
CRM Manager
2 weeks ago
Singapore CHARLES & KEITH (SINGAPORE) PTE. LTD. Full timeThe Customer Relationship Management Manager will be responsible for the realization of organisation’s total CRM strategy and be the core owner for the implementation of programs and processes to analyse customer needs, drive sales and create an overall positive customer experience. **Responsibilities**: - Plays the main role of managing the business’s...
-
Ros Software Engineer
15 hours ago
Singapore Anotech Singapore Full time**_Responsibilities_** - Design and develop software modules that allow different components in the system to work seamlessly. This involves designing and developing component interfaces, state machine or behaviour tree implementations, plugin frameworks, configuration, and constraint management systems etc. - Develop software libraries, frameworks, and...
-
IT CRM Manager Oracle CRM
1 week ago
Singapore RANDSTAD PTE. LIMITED Full timeRoles & ResponsibilitiesTo apply, It will be great if you could share your CV to hoonteck.tan@randstad.com.sg. Alternatively, you can apply at https://lnkd.in/gwZfs7rDExposure to latest technology (Company undergoing cloud transformation) Leadership role (managing a team inhouse)About the companyOur client is the market leader in their industry. As part of...
-
Manager, CRM
5 days ago
Singapore PERFORMANCE MOTORS LIMITED Full timeJob Scope - Champion customer lifecycle management and lead and sales funnel management in the organisation. - Optimising and driving the company’s use of the Salesforce CRM and Salesforce Marketing Cloud, including conducting discovery and planning out touchpoints and journey flow for customer journey automation - Initiate multi-channel CRM activities and...
-
CRM Manager
2 weeks ago
Singapore Top Bridal Pte Ltd Full timeAs a CRM Manager, you will play a pivotal role in enhancing our customer relationships by leveraging CRM tools and analytics. Your primary focus will be to analyze customer behavior, understand their needs, and ensure a seamless experience throughout their journey. By utilizing your expertise in CRM systems, you will contribute to the growth of our customer...
-
CRM Manager
4 days ago
Singapore BMW ASIA PTE LTD Full time**INNOVATION IS IMAGINING WHAT NO ONE ELSE CAN. SHARE YOUR PASSION. At the BMW Group Asia, everything starts with passion. Enthusiasm for joint projects turns a team into a strong unit where every opinion is valued. It is only when expertise, highly professional processes and enjoyment of work unite that we can shape the future together. **CRM...
-
CRM Data Manager
2 weeks ago
Singapore MARS CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities• Design, lead, manage, monitor projects to improve CRM data related programs.• Work within the Asia-Pacific CRM Operations team and Internal Communications team to plan, develop and communicate, UAT scheduled programmes, CRM updates and outages.• Manage and plan the Global CRM • Work within CRM Operations team...
-
CRM Data Manager
1 week ago
Singapore MARS CONSULTING PTE. LTD. Full time**Responsibilities** - Design, lead, manage, monitor projects to improve CRM data related programs. - Work within the Asia-Pacific CRM Operations team and Internal Communications team to plan, develop and communicate, UAT scheduled programmes, CRM updates and outages. - Manage and plan the Global CRM - Work within CRM Operations team to manage and prioritize...
-
CRM Project Manager
2 weeks ago
Singapore TÜV SÜD Asia Pacific Full time**Tasks** - Lead-to-Quote Process Governance - Govern the Lead-to-Quote process and ensure that it is standardized / implemented within the Group across all users of MS Dynamics. - Regional champions and market rollout: - Act as an advocate for Microsoft Dynamics CRM, promoting its benefits and ensuring users understand how it can improve their productivity...
-
CRM Project Manager
2 weeks ago
Singapore TUV SUD ASIA PACIFIC PTE. LTD. Full time**Key Responsibilities** Lead-to-Quote Process Governance: - Govern the Lead-to-Quote process and ensure that it is standardized / implemented within the Group across all users of MS Dynamics. Regional champions and market rollout: - Act as an advocate for Microsoft Dynamics CRM, promoting its benefits and ensuring users understand how it can improve...
-
CRM Manager
2 weeks ago
Singapore LVMH FRAGRANCES AND COSMETICS (SINGAPORE) PTE LTD Full time**Responsibilities**: - Work with local marketing team to setup & rollout CRM programs and communication platforms - Develop deep knowledge of consumer insights as well as general retail consumer behavior and insights. - Identification and prioritization of high value customer audiences. - Translating data, customer insights, and customer segmentation into...
-
CRM Data Manager
1 week ago
Singapore MARS CONSULTING PTE. LTD. Full timeResponsibilities Design, lead, manage, and monitor projects to improve CRM data related programs. Work within the Asia-Pacific CRM Operations team and Internal Communications team to plan, develop, and communicate UAT scheduled programmes, CRM updates, and outages. Manage and plan the Global CRM. Work within CRM Operations team to manage and prioritize...
-
CRM System Manager
1 week ago
Singapore PEOPLE PROFILERS PTE. LTD. Full timeJob OverviewAs a Senior CRM Executive at People Profilers Pte Ltd, you will play a critical role in driving business growth through effective CRM management. We are looking for a seasoned professional with expertise in CRM systems and a proven track record of delivering successful projects.ResponsibilitiesEnhance the CRM system to meet business needs and...
-
IT Project Manager
1 week ago
Singapore MARS CONSULTING PTE. LTD. Full timeKey ResponsibilitiesDesign, lead, manage, and monitor projects to improve CRM data-related programs.Work with stakeholders to plan, develop, and communicate UAT scheduled programmes, CRM updates, and outages.Manage and plan the Global CRM, prioritizing Region/Area and Service Line related enhancement requests, concerns, and issues.Support CRM reporting...
-
CRM Operations Manager
6 days ago
Central Singapore FORTITUDE PARTNERSHIP PTE. LTD. Full time**Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $6,500 - $8,000 Per Month**Date Posted** - 2 days agoAdditional Details **Job ID** - 115364**Job Views** - 1Roles & Responsibilities **Executive Summary** Reporting to Associate Director Digital Marketing Innovation and operations, the jobholder is responsible to manage and...
-
CRM Manager
7 days ago
Singapore Volt Singapore Full time**CRM Manager - Salesforce (Permanent position) - Singapore** Our client is looking for a CRM Manager with 10 years of experience in managing and overseeing successful CRM projects or programs using Salesforce solutions regionally. Main responsibilities includes: - Stakeholder's Management for all products - Vendor/Supplier Management - Driving team's...
-
Apac CRM Manager
2 weeks ago
Singapore JoinUs Asia Full timeRoles & Responsibilities The CRM Manager will be responsible for the delivery of a new high-profile CRM solution to further enhance our customer service, sales, and marketing activities. Thereafter, be responsible for the continual improvement and administration of the system. Job Responsibilities Assist in the development and management of the project...
-
CRM Program Manager
2 weeks ago
Singapore United Parcel Service Of America Full timeAbout the RoleAs a CRM Program Manager, you will be responsible for overseeing the execution of CRM programs, managing budgets, analyzing data, and providing strategic insights to enhance program innovation and improvement.Facilitate implementation plans for successful relationship marketing activities across Asia through coordination with stakeholders and...