IT Administrator

7 days ago

Singapore ERP21 PTE LTD Full time

**Summary of the role**:
Provide administration support to the IT Operations Team that is deployed at the customer site.

**Responsibilities**:

- Submit the service request tickets in ITSM (IT Service Management) when requested by the support teams or clients, track and ensure they are completed to meet pre-defined turnaround time.
- Help and assist in tracking the clean laptop counts.
- Help and assist in scheduling appointments for various activities.
- Keep track of the asset inventory in the storeroom.
- Any other ad-hoc duties as required and assigned in relation to the administration support.

**Requirements**:

- At least 1 year of experience in similar job capacity.]
- Basic knowledge in using ITSM tool will be an added advantage.
- Basic technical skills in End User Computing Devices (EUCD) will be an added advantage.
- Proficient in MS Word, Excel and PowerPoint.
- Good communication skills in both oral and written.

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