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Strategic Transformation Program Lead, Professional Services

2 weeks ago

Singapore Amazon Web Services Singapore Private Limited Full time

Experience in leading large-scale, complex transformation programs or strategic initiatives.
- Understanding of project management methodologies, risk management, and change management principles.
- Excellent communication, negotiation, and interpersonal skills to effectively collaborate with diverse stakeholders.
- Analytical and problem-solving abilities to identify and address complex challenges; Proficiency in reporting tools.
- Leadership and team management skills to motivate and guide cross-functional teams.

The Transformation Program Lead plays a crucial role in driving strategic change and ensuring successful program execution. This individual will lead cross-functional teams, manage stakeholder expectations, and deliver tangible business value through the implementation of transformation initiatives.
**The individual will**:

- Spearhead large-scale strategic change initiatives and transformation programs
- Drive efforts to boost operational efficiency, elevate customer experience, and propel business growth
- Collaborate with executive team to align program objectives with company vision and priorities
- Develop comprehensive program plans outlining timelines, resources, risk mitigation, and communication
- Ensure initiatives align with organizational needs, regulations, and market dynamics

Key job responsibilities
**Program Strategy and Planning**:

- Collaborate with executive stakeholders to define the strategic vision, objectives, and scope of transformation programs.
- Develop and manage comprehensive program plans, including timelines, resource allocation, risk mitigation strategies, and communication plans.
- Ensure alignment between program goals and organisational priorities, considering business needs, regulatory requirements, and market trends.

**Program Execution and Delivery**:

- Lead cross-functional teams, ensuring effective collaboration, communication, and coordination across different departments and stakeholder groups.
- Oversee the execution of program initiatives, monitoring progress, and ensuring adherence to established timelines and budgets.
- Identify and address potential risks, issues, and dependencies that may impact program success.
- Implement robust change management processes to facilitate the smooth adoption of new processes, systems, or organisational structures.

**Stakeholder Management and Communication**:

- Build and maintain strong relationships with executive leadership, program sponsors, and key stakeholders.
- Communicate program status, progress, and achievements to stakeholders through regular reporting and presentations.
- Facilitate effective decision-making by providing insights, analysis, and recommendations based on program data and industry best practices.
- Manage stakeholder expectations, address concerns, and resolve conflicts that may arise during program execution.

**Continuous Improvement and Benefits Realisation**:

- Establish and monitor program success metrics, ensuring alignment with desired business outcomes and value creation.
- Conduct post-implementation reviews to assess program effectiveness, identify areas for improvement, and capture lessons learned.
- Collaborate with relevant teams to sustain program benefits and drive continuous improvement initiatives.

About the team
Diverse Experiences
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
- Bachelor's degree in a relevant field (e.g., Business Administration, Management, Engineering); advanced degree or relevant certifications preferred.