Strategic Planning

2 weeks ago

Singapore Shopee Full time

Department Operations- LevelExperienced (Individual Contributor)- LocationSingaporeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

**About the Team**:

- We are seeking Associates / Senior Associates who are eager to create real business impact, to join our Strategy Planning team at SPX Singapore.- Lead comprehensive analyses of e-commerce supply chain processes, uncovering opportunities to establish sustainable competitive advantages
- Spearhead business initiatives to enhance operational efficiency and effectiveness; conduct thorough evaluations of benefits and trade-offs to facilitate strategic decision-making
- Collaborate with multiple stakeholders to execute strategic initiatives. Problem-solve issues as they arise and iterate solutions to overcome challenges
- Effectively communicate with senior management, employing sound logic and clear communication to secure buy-in, align stakeholders, and overcome challenges
- Lead junior members of the team, offering mentorship and guidance to foster their professional growth and development

**Requirements**:

- Bachelor's degree in any discipline, preferably with an analytical component
- 2-3 years of consulting / growth strategy / go-to-market experience
- Motivated to take ownership and solve implementation problems
- Excellent communication skills and ability to present solutions and results at leadership level as well as collaborate effectively with cross-functional teams
- Willing to roll up sleeves and implement solutions; willing to hustle and overcome on-the-ground issues
- Experience in logistics or e-Commerce is a good-to-have, but not mandatory

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