Carrier Services Manager
2 weeks ago
Toku’s mission is to help companies engage with their customers efficiently. We have helped companies move all the voice communications to the cloud and recently embarked on creating products that help companies keep engaging with their customers no matter where their employees are working from.
Toku is currently getting into a scale-up mode. We want to continue creating momentum for our products in the APAC regions and helping customers with their communications needs. We are looking for an experienced Carrier Services Manager who is responsible for all Carrier relations and understanding our products, customers, carriers, market alternatives, and industry trends to optimize the SMS connectivity portfolio. Want to be part of our journey?
**What will you be doing?**
- Design, develop and implement a Voice/Messaging strategy for the Carrier Services department with a supporting budget.
- Build and strengthen client relationships to achieve long-term partnerships.
- Maintain accurate client records, keeping track of any contract updates.
- Understanding different countries’ regulations and being able to advise internal depts.
- Ensure KPIs are being met.
- Dealing with SMS partners around the APAC region to bring new routes connectivity resulting in reduction of buying cost to Toku Identify and develop business opportunities.
**We’d love to hear from you if you have**:
- Degree holder in Communications/ Marketing/ Business Administration
- Min 3-5 years of Carrier services specialist experience in IT/Telco background
- Strong knowledge of Telecommunication Technology and Product Portfolio in the wholesale market
- Strong presentation, communication, and negotiation skills with demonstrated skills in relationship building and relationship management
- A strong growth mindset.
- Good teamwork collaboration qualities to partner effectively with other stakeholders. Ability to prioritize tasks and meet deadlines.
- Strong Carrier services networking contacts.
- Experience in a client-facing position, such as with negotiation and closing proficiency.
- Ability to articulate the value of a complex Carrier Service negotiation in business terms, outlining the value proposition, ROI and total cost of ownership.
- Previous sales achievement is preferred
-
Marine Superintendent
5 days ago
Central Singapore Comaea Consulting Pte Ltd Full time**Job Information**: Industry **Maritime*** Work Experience **5+ years*** City **Singapore*** State/Province **Central Singapore*** Country **Singapore*** Zip/Postal Code **0** Our client is leading shipping MNC with a global presence. To support their growth strategy, our client is hiring **Marine Superintendent in Singapore.** **Marine...
-
Assistant Customer Service Manager
1 week ago
Central Business District, Singapore You Technologies Group Full time**What is it about in one line?** **Sounds interesting? Here’s more about us** YouTrip is a Southeast Asian neobank offering the region’s first and leading multi-currency wallet. As a regional financial technology startup, it is dedicated to creating the best mobile financial services by simplifying foreign currency payments and offering the best...
-
Service Level Manager
2 weeks ago
Central Business District, Singapore Toku Pte Ltd Full timeToku’s mission is to help companies engage with their customers efficiently. We have helped companies move all the voice communications to the cloud and recently embarked on creating products that help companies keep engaging with their customers no matter where their employees are working from. Toku is currently getting into a scale-up mode. We want to...
-
IT Service Delivery Engineer
2 weeks ago
Central Business District, Singapore SEARCH INDEX PTE LTD Full timeIT Service Delivery Exp - Project / Vendor Management Exp - Stakeholder Management Exp - SLA Job Scope: - Manage the service delivery of shared IT services to stakeholders and ensure SLA and customer satisfactory level KPI are met - Managing a service desk which coordinate and update the progress of the Service Request, System Change and Enhancement from...
-
IT Service Delivery Engineer
2 weeks ago
Central Business District, Singapore SEARCH INDEX PTE LTD Full timeIT Service Delivery Exp - Project / Vendor Management Exp - Stakeholder Management Exp Job Scope: - Manage the service delivery of shared IT services to stakeholders and ensure SLA and customer satisfactory level KPI are met - Managing a service desk which coordinate and update the progress of the Service Request, System Change and Enhancement from various...
-
Service Delivery Engineer
3 days ago
Central Business District, Singapore SEARCH INDEX PTE LTD Full timeIT Service Delivery Exp - Project / Vendor Management Exp - Stakeholder Management Exp - SLA Job Scope: - Manage the service delivery of shared IT services to stakeholders and ensure SLA and customer satisfactory level KPI are met - Managing a service desk which coordinate and update the progress of the Service Request, System Change and Enhancement from...
-
Pantry Service Assistant
5 days ago
Central Business District, Singapore Admen Incorporated Pte. Ltd. Full timeLooking for Pantry Service Assistant **Work Details**: - Working Location: Downtown - Working hours: 5 days a week (Fixed AM / PM shift) - Attire: Company T-shirt (will be provided) with Jeans **Key Responsibilities**: - Represent Happy Pantry to introduce food items and services offered in the pantry. - Maintenance of pantry including displaying,...
-
IT Service Delivery Engineer
1 week ago
Central Business District, Singapore SEARCH INDEX PTE LTD Full time**IT Service Delivery Exp**: - **Project Management Exp**: - **Vendor Management Exp**: - **Stakeholder Management Exp**: - **SLA Exp**: - **Standby after office hour & on weekends** Job Scope: - Manage the service delivery of shared IT services to stakeholders and ensure SLA and customer satisfactory level KPI are met - Managing a service desk which...
-
IT Service Delivery Engineer
3 days ago
Central Business District, Singapore SEARCH INDEX PTE LTD Full time**IT Service Delivery Exp**: - **Project Management Exp**: - **Vendor Management Exp**: - **Stakeholder Management Exp**: - **SLA Exp**: - **Standby after office hour & weekends** Job Scope: - Manage the service delivery of shared IT services to stakeholders and ensure SLA and customer satisfactory level KPI are met - Managing a service desk which...
-
IT Service Delivery Engineer
1 week ago
Central Business District, Singapore SEARCH INDEX PTE LTD Full time**IT Service Delivery Exp**: - **Project / Vendor Management Exp**: - **Stakeholder Management Exp**: - **SLA Exp** Job Scope: - Manage the service delivery of shared IT services to stakeholders and ensure SLA and customer satisfactory level KPI are met - Managing a service desk which coordinate and update the progress of the Service Request, System...