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Retail Store Management Trainee
3 weeks ago
At _**_Little Farms... _**_unyielding Integrity is required of us all. The most important role of our team members is to deliver a _**_WOW & UPLIFTING _**_Little Farms Hospitality Experience _**_experience for our customers. The team creates a fun, warm and friendly shopping experience throughout the store by sharing their product knowledge and enthusiasm with our customers; helping to answer questions, offering suggestions and walking our customers to the products they are searching for. Every one of our team members ensures our customers know that they are always welcomed and cared for here at _**_Little Farms.
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**Available Work Locations**:
- **Serangoon Garden**:
- **Valley Point**:
- **Tanglin Mall**:
- **Katong Point
**Role of Management Trainee:
A customer service focused professional with the passion for delivering excellent customer experiences and positive team outcomes that can lead operations with the Assistant Store Manager and Store Manager. The Management Trainee is one of the custodians of the outlet in an operational third-in-charge function to the Store Manager.
The Management trainee will undergo training to learn to manage through the team and whilst they will understand how all the tasks involved necessary to achieve these outcomes, they are expected to sufficiently delegate and coordinate the completion of these tasks throughout the team based on the individuals’ strengths.
The Management Trainee is expected to be the bridge between three stakeholders: Outlet Management, Junior Team Members and Customers. The Management Trainee must seek to understand and balance the perspectives, and pressures, of all stakeholders, whilst displaying the confidence to advocate to either stakeholder on behalf of the another.
- Communicate closely with team members to ensure highest quality service is achieved
- Provide professional, friendly and engaging service, ensure that customers are acknowledged and attended to quickly and efficiently
- Assist customers with their queries and provide recommendations
- Maintain proper ordering of inventories required for store operations
- Upkeep the cleanliness of the store and comply to legal requirements
**Skills and Abilities**:
- Minimum 2 years experience in retail operation and customer service
- Possess excellent communication and interpersonal skills
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow team members as part of a team
- Able to work on weekends and public holidays (5-day roster)
**Company Overview**:
**_LITTLE FARMS _**
**Little Farms **is Singapore’s _friendly neighborhood market _, specializing in the highest quality and freshest all-natural and organic produce, meats, seafood, dairy and grocery. Our _Café and Bistro _craft healthy and delicious meals and beverages, while our baristas serve up some of the best coffee and tea in Singapore.
**Little Farms **is a mindful approach to healthy living. Let **Little Farms **be your go-to destination for carefully selected, ethically sourced food. In all we do, we want to make each day more rewarding, inspired and downright healthier.
Here at **Little Farms **, we are always on the lookout for like-minded people who value providing fresh, whole foods and quality service to our customers. We are constantly evolving and working to provide the freshest produce to the community.
**Join us **in being one of the few who believes in great and healthy food for the mind and body
**_OUR STORY _**
Our first store at Valley Point Shopping Centre opened in February 2016, to meet the growing demand for fresh, clean and ethical food in Singapore. Later that year, we started servicing online orders island-wide. In 2017, we expanded our Valley Point store and launched our first Little Farms Café. In 2018, we opened our Little Farms stores in the Novena, Tanjong Pagar and in Holland Village communities. In Late 2019, we expanded our café to serve our customers better and opened up our crowd favorite butcher counter in Valley Point. In Early 2021, we launched our store in Joo Chiat, Katong Point as well as our first full table service Bistro.
