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Executive Housekeeper

2 weeks ago

Singapore MOP SQUAD PTE. LTD. Full time

The role of the Executive Housekeeper is to oversee cleaning professionals in a 4-star hotel, creating their work schedules and ensuring that their cleaning is done in an effective and timely fashion.- The Company also promotes Career Progression & Development which the Executive Housekeeper can go on to higher promotions and transfers to new or different higher positions.**Duties & Responsibilities**:

- Plans the work for the housekeeping department and distributes assignments accordingly. Assigns regular duties and special duties for housekeeping staff.
- Recruit and train new employees. Checks on the work of these employees occasionally and observes the report made by the supervisors.
- Supervises all housekeeping employees, hires new employees as needed, discharges employees when necessary and take disciplinary actions when policies are not followed.
- Responsible for cleanliness, orderliness and appearance of the entire Hotel.
- Ensure that rooms are made as per company standard.
- Maintain par stock of guest supplies, cleaning supplies, linen and uniform.
- Organize inventories with Accounts and General Store for linen, uniform and fixed assets.
- Develop and implement Housekeeping systems and procedures.
- Prepare reports for management information.
- Assist Purchase department in selecting suppliers for items related to Housekeeping.
- Attending and resolving guest complaints.
- Organize on-the job training and evaluate its effectiveness.