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Provider Network Executive

3 weeks ago

Singapore Bupa Global Full time

Provider Network Executive

**Job Description**:
**Provider Network Executive**

**Singapore**

**Full time**

**Hybrid Working**

*We can only employ Singapore residents in this role*

**We make health happen**

As a Provider Network Executive will work closely with the service and medical providers. You will support onboarding of new and renewed medical providers and service partners and will ensure that medical and service partner network lists are kept up to date.

**How you'll help us make health happen**:

- Ensure all documents and contracts are up to date in the systems (i.e. Shared Folder and SharePoint) on a yearly basis
- Support onboarding of new and renewed medical providers and service partners to the Bupa Global panel;
- Ensure the medical network list is updated monthly and shared with the concerned departments;
- Update all medical providers on Facility Finder and SWAN;
- Manage the reconciliation reports of the providers and liaising with the concerned internal departments and Network Consultants;
- Provide and maintain Provider World accounts for network providers and service partners.
- Co-ordinate all operational activities of service partners and ensure efficiency and delivery of auditable savings.
- Manage relationship with service partners in region and deliver effective cost containment solutions.
- Support the positioning of Bupa Global as the expert in the international healthcare arena.
- Support any ad hoc responsibilities as assigned by the Network Development Manager.

**Key Skills / Qualifications needed for this role**:

- Bachelor's degree or above
- Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Hospital or Clinic Management.
- Previous experience of a complex and multi skilled customer facing roles within a contact centre setting A track record of achieving and exceeding productivity and quality targets
- Highly customer focussed
- Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.
- English Language ability is a must.

**Why Bupa?**

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:
Full time
Job Area:
Locations:
Singapore

Discounted or free food, Cycle to work scheme, Employee mentoring programme, Company pension, Private dental insurance, Additional leave, Free flu jabs, Health & wellbeing programme, Referral programme, Paid volunteer time, Private medical insurance, Gym membership, Financial planning services