Network Management Officer

4 days ago


Singapore INTEGRATED HEALTH PLANS PTE LTD Full time

Key in details into the system
- Answer and close enquires if possible
- Route enquires to the appropriate personnel if required
- Engage and recruit medical facilities to the network
- Correspond with medical facilities with regards to network management
- Provide admin support to the team
- To identify and set up panel of Panel network of General Practitioners (GP), specialist and hospital for cashless access.
- Monitoring and review of customer service quality of the network providers.
- Work closely with the respective department to expedite the processing of GL issuance/payments.
- Attend to query or complains from customer or network providers
- Correspond with medical facilities with regards to network management

**Requirements**:

- Proficient in Excel and Words
- Good communication skill
- Excellent negotiation technique
- Education: Diploma / Degree
- Experience: 1 - 2 years’ experience in vendor / medical / event / loyalty management
- Like to interact with people
- Customer Service Oriented
- Able to multitask
- Resourceful and can think out of the box
- Results oriented


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