Provider Network Executive

2 days ago


Singapore WHITECOAT HOLDINGS PTE. LTD. Full time

Engaging and networking with Providers to strengthen relations
- Meeting with Doctors to understand their concerns
- Recruitment of Doctors and Clinics to our Panel of Network
- Managing relations between insurers and panel providers
- Serve as the point of contact for panel providers
- Attend to escalations and complaints in timely and efficient manner.
- To investigate claims dispute raised by insurer/clients.
- Engage providers in managing insurer expectations on bill sizes, drug/procedure usage (on overall basis)
- Facilitate audits for clients (insurance / direct)
- Conduct training to panel providers as required
- Identifying and addressing operational issues and claims
- Within corporate requirements, negotiate new and renewal contracts with healthcare service providers, and make sure that all services are provided in accordance with SLAs.



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