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Itil Change Manager

3 weeks ago

Singapore Global bank - Singapore Full time

Working for Financial institution, you will be part of Service delivery team performing ITIL Change and Release Manager role

We are seeking an **ITIL Change Manager** to be responsible for managing the lifecycle of all changes.

You will also be responsible for **maintaining the health of the CMDB **as part of change processes.

**Job tasks and responsibilities**
- Authorise to implement or reject changes
- Coordinate and conduct Change Advisory Board (CAB)
- Monitor and report on noncompliance of Change Management policies and processes
- Conduct Post Change Reviews including unauthorised changes
- Drive efficiency and effectiveness of processes by implementing continuous improvement activities
- Consult and coach change requesters, coordinators, and implementers
- Manage internal & external stakeholders
- Maintain CMDB health as part of change processes

**Skills and experience**
- Experience and knowledge of ITIL processes and how these integrate with Change and Configuration Management processes
- Experience in communicating effectively with customers, and maintaining relationships
- ITIL Foundation Certificate
- Experience using ServiceNow for Change Management and CMDB

**Job Types**: Full-time, Permanent

**Salary**: $7,500.00 - $11,000.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Health insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus