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IT Technology Services Specialist

2 weeks ago

Queenstown, Singapore SAP Full time

**We help the world run better**

**Summary**:
**Role responsibilities**:

- Design, configure, and maintain Windows server and windows clusters server to achieve high availability and fault tolerance.
- Implement and oversee backup and recovery solutions to protect critical data and ensure business continuity.
- Monitor system performance, proactively identify and resolve issues, and minimize downtime.
- Test policy changes and script executions according to change management and configuration management procedures.
- Help to operate, manage, and support our Endpoint Privileged Account Management Solution.
- Support user in privilege account related issues including log analysis and troubleshooting, as well as interacting with users via phone or chat through to a timely resolution.
- Help to operate and manage our Delinea PAM landscape.

**Role requirements**:

- Bachelor’s degree in computer science, Information Technology, or related field (or equivalent work experience).
- Proven experience (5+ years) as a Windows Administrator, with a focus on clusters, databases, virtualization, and high availability solutions.
- Strong knowledge of Windows Server operating systems (Windows Server 2012, 2016, 2019).
- Experience with database systems such as Microsoft SQL Server.
- Familiarity with clustering technologies (Microsoft Failover Clustering, Windows Server Failover Clustering).
- Knowledge of backup and recovery strategies, including disaster recovery planning.
- Basic knowledge in virtualization technologies
- Excellent troubleshooting and problem-solving skills.
- Strong communication and teamwork abilities.
- Knowledge of Privileged Access Management (PAM) concepts and solutions.
- Experience in configuring and managing privileged accounts and access policies.
- Understanding of security best practices and compliance standards (e.g., NIST, CIS).

**Nice to have**:

- Cybersecurity certifications such as CISA, CISSP
- Microsoft Certification (MCP, MCSA)
- Experience with Rest APIs/Scripting for automated provisioning of vault components, accounts, and access controls
- Knowledge of Delinea Secret Server and CyberArk Endpoint privilege manager.

ITT2

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 377441 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.