F&b Manager/ Asst Manager

**The Role: The F&B Manager/Asst Manager must have exceptional hospitality skills, excellent communication skills, extraordinary organization skills, appreciable management skills and team leadership. This position will be responsible for heading the operational needs of the club.**

**This role will report to F&B Director.**

**Essentials**:
Minimum 6-8 years’ experience in F&B or Hospitality industry.

Excellent in management skills.

Strong Computer skills: in F&B systems and Microsoft suite.

Passionate about the Hospitality Industry and Membership relations.

Fluent in English for member interaction. and listening skills.

Proactive and able to make decisions.

Must be able to work shifts, including weekends and holidays as required.

Excellent in people and communication skills

**Responsibilities**:
General Duties

Monitoring and controlling Club procedures including key control, security and emergency procedures,

health and safety for employees and club members/guests under the F&B Director/ General manager guidance.

Inspect back of the house areas on a regular basis to ensure furnishing, facilities and equipment are

working and proper conditions. They should be well maintained and replaced / refurbished when required [Including Storage room condition]

Maintain procedures to (1) ensure the security of money, credit and financial transactions, (2) replenish supplies, inventory, uniforms etc. in a timely and efficient manner, and (3) to minimize waste and control

costs.

Liaise with vendor Cleaners for the club

Assist & Converse with members and keep a report of any potential issues for operations.

Inventory of OS&E, Staff lockers/uniforms under operations and liaise with the finance team on purchasing and finance related issues

Liaise vendor Cleaners for the club

**F&B Events Operations**

Assist restaurant managers to ensure daily operations are smooth and efficient.

Ensure restaurant follows hygiene and safety regulations

Check and supervise a proper set-up and service for each station.

Have sound knowledge of the menu items, be able to answer questions and make good

recommendations to the guests.

Take orders from guests, ensure orders are placed correctly in the Point of Sale system.

Responsible for every check presented to the guest. Respond promptly to customers’ feedback.

To record daily food and beverage revenue. Prepare daily, weekly and monthly sales reports to the Management.

Ascertain guest satisfaction and handle problems which may arise. Inform Manager of the problem and how it was resolved.

**Employee management**

Supervise all service crews, check their work performance. Ensure all staff adhere to code of conduct,

rules and regulations.

Assist in providing orientation for newly recruited staffs, provide on-the-job training to staffs

Restaurant experience in the fine dining sector will be advantage

Staff locker inspections with security present

Conduct the following functions
- Operations interviews, performance review, coaching, counseling and

taking disciplinary actions to ensure the appropriate operations staff productivity and efficiency.

**Personal Attributes**

Performs other duties as assigned by the CEO.

Willingness to go beyond the call of duty to get the job done.

Ability to influence and persuade to achieve goals.

Maintain a fun and energetic attitude.

Integrity.

Passion for the business.

Polished, analytical and engaging.

Flexible to work in an SME environment

**Staff Perks**

Flexi-benefits: Amount to be given in a year; can be used for dental, spectacles, gym membership, health-related expenses

Tips system: Expect to earn tips on top of your monthly salary.

Insurance: Free medical consultation for panel clinics

Others: 5 day work week, employee discount, staff meal, midnight transportation, and referral program ($500)
- **If you are looking for a challenging and rewarding career, come join us**_

**Salary**: $4,000.00 - $5,000.00 per month

**Benefits**:

- Dental insurance
- Employee discount
- Food provided
- Health insurance
- Professional development
Supplemental Pay:

- Tips
**Experience**:

- F&B: 5 years (preferred)