
Customer Support
2 weeks ago
1 year exp
**Roles & Responsibilities**
**Your Responsibilities**
- Providing WhatsApp Support to clients in a timely manner
- Assisting clients on their delivery orders
- Monitoring the delivery orders for our clients
- Resolve delivery issues faced by customer
- **Shifts Timing 10 AM to 6 PM
5 PM to 10 PM**:
- **Must be able to work on weekends (at least a Saturday or Sunday)**
**Requirements**:
- Great customer service, Good communication and interpersonal skills
- Able to work independently with mínimal supervision
- Problem solving ability and adaptable to changing needs from clients
- Self -starter and responsible
- Experience using different online channels to communicate with Clients
- **Shifts Timing 10 AM to 6 PM
5 PM to 10 PM**:
- **Must be able to work on weekends (at least a Saturday or Sunday)**
Founded in 2013 as EasyVan in Hong Kong, lalamove is the leading logistics technology in Asia. Through our groundbreaking mobile & desktop platform, lalamove connects hundreds of thousands of customers with tens of thousands of professional motorcycle, van, lorry and truck drivers.
Lalamove revolutionizes the logistics industry with innovations such as instant order matching, GPS vehicle tracking, 24/7 services and drivers rating; fulfilling customers moving needs and at the same time helping drivers get more business.
With lalamove's state-of-art technology & best-of-class customer service, logistics has never been easier, faster, and safer
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