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Retail Customer Service Officer
2 weeks ago
**Job Description & Requirements**:
- Working location: Changi Airport
- 6 days (Morning, afternoon and night shift)
- Basic salary: $2000
- $4000 joining bonus
**Core Responsibilities**:
- Attend to customer inquiries and provide excellent customer service experience
- Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
- Perform opening and closing settlement for POS and BSS for daily cash reconciliation
- Perform bag wrapping service and upselling of baggage services or products
- Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)
- Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
- Responsible for store cleanliness and image
- Any other duties as assigned by management
**Data Management & Reporting**:
- Familiarity with POS system will be on an added advantage
- Good interpersonal and communication skills
- Team player
- Ability to converse in basic English