Senior Account Manager

1 week ago

Singapore ELMWOOD BRAND CONSULTING PTE. LTD. Full time

**SENIOR ACCOUNT MANAGER**:
**Company Profile**:
Elmwood has merged with H&M and a new global design agency model unveiled, combining expertise in creating distinctive, dynamic brands within MSQ’s digital content and distribution infrastructure.

As an agency our goal is to be an invaluable agency partner to our clients and help them grow their brands based on evidence based marketing principles. With access to MSQ’s broader capability set, particularly in digital and tech, we bring greater insight and channel specific expertise to meet the needs of today’s leading brands.

As a Senior Account Manager you’ll develop a partnership approach with clients, managing your own projects and developing an in-depth understanding of the client’s business. You’re the client’s day-to-day contact and integral to the development and delivery of insightful presentations and work, supported by and reporting into the Group Account Director.

To be a fantastic Senior Account Manager at Elmwood you’ll employ these attributes in abundance to get the job done:
Relationships: This is your superpower You build strong relationships with clients and decision makers. You use your relationships to deliver the best possible service. You build great internal relationships.

Creativity: You deliver exceptional briefs, interpreting the client’s needs and presenting these with clarity and insight. You adopt creative and insightful ways of delivering to the client.

Effectiveness: You engage and efficiently manage the team around you. You deliver new and exciting projects into the pipeline. You are diligent and organized and understand the value in best practice.

**Responsibilities**:
**Delivery**:

- Leading sessions to brief key players, ensuring you are sharing a thoughtful, well interrogated and actionable brief.
- Leading an engaged, informed and efficiently run project team. You are a master at briefing, de
- briefing and effective handovers.
- Working alongside the Design Teams to ensure the creative solution meets the client brief.
- Working with the provocation and creative teams, and our partners, to make sure all work meets the client brief and delivers on the creative intent.
- Track the ongoing effectiveness of projects, agreeing appropriate measures with the Account Director.
- You are a champion of our internal systems and processes and financial tools
- Actively planning time on projects in line with budgets.
- Attending weekly planning and forecasting meetings.
- Capturing work through washups.
- At times standing in for the Account Director.

**Relationships**:

- Owning the project and its deliverables from the client’s perspective.
- Cultivating positive and sustainable relationships with key client influencers and decision makers, colleagues and key suppliers.
- Identifying new business opportunities with your existing clients, driving the process to successful conversion.
- Instrumental in the development of more junior team members.

**Thinking broader**:

- Understanding the client’s business, their sector, and developing good commercial knowledge, able to hold strategic conversations (with the support of the provocation team).
- Continual learning about our systems, processes and insights.
- Working across the group to service clients proactively, creatively and with a clear knowledge of their business.
- Supporting the learning and development of more junior colleagues.

**Desired Skills and Expertise**
- Strong Packaging Design experience preferred
- 2D graphics and 3D structural design
- Clarity in thought and expression
- Excellent written and presentation skills especially in English and preferably Mandarin as well
- Ability to manage multiple projects and project team across disciplines simultaneously
- Extreme attention to detail and accuracy
- Excellent time management and organizational skills
- Strong desire to listen and learn
- Openness to working in an unstructured environment
- Plenty of curiosity, rigor, initiative and passion to excel
- Strong sense of responsibility and commitment

Specialization in Business, Marketing or Communications

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