Current jobs related to Guest Experience Executive - Singapore - KULNARI ADVENTURE GOLF PTE. LTD.

  • Chief Hotel Experience Officer

    3 days ago

    Singapore beBee Guest Full time

    Hotel Operations Manager Job Description">This role oversees the day-to-day functions of a hotel, ensuring smooth operations across all departments and striving for high levels of guest satisfaction. A Hotel Operations Manager plays a crucial part in maintaining efficient systems and processes that ensure seamless delivery of services to guests.">Guest...

  • Guest Experience Executive

    3 days ago

    Singapore PULLMAN Full time

    **Company Description** Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets sucess. At Pullman Singapore Orchard, we don't do ordinary. Pioneering and stylish, guests can push their boundaries in 326 guestrooms and suites, trend setting...

  • Guest Experience Executive

    1 week ago

    Singapore Pullman Hotels & Resorts Full time

    Join to apply for the Guest Experience Executive role at Pullman Hotels & Resorts Join to apply for the Guest Experience Executive role at Pullman Hotels & Resorts Company DescriptionOur World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business...

  • Guest Experience Executive

    2 weeks ago

    Singapore NEW PARK PROPERTY PTE. LTD. Full time

    The Guest Experience Executive is responsible for the daily operations of the Executive Club Lounge, ensures that the highest level of hospitality, delivering F&B services, Concierge services and creating an experience throughout guest stay. **Knowledge and Experience** - Minimum ‘O’ level qualification - Diploma or Degree from preferably hospitality or...

  • Guest Experience Executive

    4 days ago

    Singapore Pullman Hotels & Resorts Full time

    Join to apply for the Guest Experience Executive role at Pullman Hotels & Resorts Join to apply for the Guest Experience Executive role at Pullman Hotels & Resorts Company Description Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business...

  • Guest Experience Executive

    7 days ago

    Singapore 9CO CITIES PTE. LTD. Full time

    Located steps from the Singapore River, Alma House occupies the vast historic grounds of a former school. The building’s modernist architecture is also home to a vibrant creative cluster, with trendy shops, restaurants and lifestyle establishments that showcase the most progressive of what the city has to offer. Alma House is ideal for anyone seeking...

  • Guest Experience Executive

    4 days ago

    Singapore ELEVEN COLLECTION PTE. LTD. Full time

    As our Guest Experience Executive, you are responsible for ensuring that on all occasions guests are completely satisfied with their dining experience, exceeding all their expectations. **Salary**:S$ 2,800 - $3,500 depending on work experience **Benefits**: - 5 Days Work Week - Monthly Sales Incentive $250 to $500 - Staff Meals Provided - Birthday...

  • Executive, Guest Experience

    2 weeks ago

    Singapore ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Full time

    The Executive, Guest Experience will support the Singapore Cluster of serviced residences and hotels by managing its online reputation. He or she will report directly to the Senior Manager, Social Media & Call Centre. He or she will be responsible for the following: **Reviews** - Monitor all reviews for the Singapore Cluster of properties and respond to the...

  • Guest Services Executive

    2 weeks ago

    Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    **Responsibilities**: - Attend to guests’ needs and enquiries. - Handles checking-in and checking-out of guests. - Provide personalized, warmth and attentive service to guests, always ensuring that they have an enjoyable and smooth stay **Requirements**: - Good interpersonal skills and positive working attitude - Service oriented - A good team player -...

  • Guest Services Executive

    4 days ago

    Singapore Treetops Executive Residences Full time

    Responsibilities: Attend to guests' needs and enquiries. Handles checking-in and checking-out of guests. Provide personalized, warmth and attentive service to guests, always ensuring that they have an enjoyable and smooth stay Requirements: Good interpersonal skills and positive working attitude Service oriented A good team player Work with passion, zest,...

Guest Experience Executive

2 weeks ago

Singapore KULNARI ADVENTURE GOLF PTE. LTD. Full time

Kulnari Mystery Golf is a minigolf tourist attraction and we are looking for talented guest experience executives to join our friendly team. Your role will include the following:
Admissions and ticketing
Membership engagement and retention strategies.

We are looking for a service oriented individual with great interpersonal and communication skills who can handle queries from visitors on admissions, ticketing, membership policies and procedures.

You will also need to identify with your team to identify guest service needs.

Must be prepared to work shifts including weekends, evenings and even on public holidays. You must be prepared to be on your feet. We offer a 4 day work week - (44 hours)

Tasks
- Assist in analysing data to understand customer behaviours.
- Conduct investigations of incidents.
- Deploy operations crew personnel to direct crowd flows through the attraction sites.
- Develop crowd control measures.
- Direct operations crew to regulate queue times in accordance with queue management methods.
- Ensure operations teams comply with business continuity plans.
- Execute emergency response procedures.
- Gather feedback from internal stakeholders.
- Gather visitor feedback.
- Implement customer service procedures.
- Implement health, safety and emergency response and risk assessment procedures.
- Manage admissions and ticketing, membership, guest services and operations crew activities.
- Prepare incident reports.
- Recommend improvements on communicating safety rules to attractions guests.
- Resolve escalated service issues.
- Ability to handle social media posting and conversant in handling social media platforms.

Salary will commensurate with experience.