Guest Experience Executive

6 days ago

Singapore NEW PARK PROPERTY PTE. LTD. Full time

The Guest Experience Executive is responsible for the daily operations of the Executive Club Lounge, ensures that the highest level of hospitality, delivering F&B services, Concierge services and creating an experience throughout guest stay.

**Knowledge and Experience**
- Minimum ‘O’ level qualification
- Diploma or Degree from preferably hospitality or related field preferred
- Minimum 2 years relevant experience in luxury hotel with at least 1 year at a supervisory level
- Excellent written and communication skills in English and ability to communicate in a second language
- Good technical knowledge of Heart of House and Guest Services Operations
- Knowledge in supervisory functions like staff rostering, room assignment, requisition order, basic training, and coaching
- Effective multi-tasking and time management skills
- Knowledge and experience in problem solving
- Has knowledge of Opera (PMS)

**Competencies**
- Possess strong interpersonal skills.
- Understand and addresses guests and/or colleagues needs.
- Train and motivate colleagues.
- Create and maintain a cohesive environment for the team.
- Focus on service with an eye for detail and an approachable attitude.
- Work well under pressure, with the ability to analyze and resolve issues by exercising good judgment.
- Prioritise and organize work assignments and delegates work effectively.
- Self-motivated and show good initiative in a dynamic environment.
- Ensure security and confidentiality of guest and hotel information.
- Possess good computer and property management system skills
- Embrace and responds to change effectively

  • Guest Experience Executive

    2 weeks ago

    Singapore CONRAD SINGAPORE MARINA BAY Full time

    A Guest Experience Executive with Conrad Hotels and Resorts is responsible for creating memorable experiences for guests, and ensuring satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advice and information is delivered when requested. **What will it be like to work for this Hilton...

  • Guest Experience Executive

    2 weeks ago

    Singapore RB CAPITAL HOTELS PTE. LTD. Full time

    **What’s the job?** Guest Experience Executives are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel. They work in close coordination with all employees and...

  • Executive, Guest Experience

    4 days ago

    Singapore ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Full time

    The Executive, Guest Experience will support the Singapore Cluster of serviced residences and hotels by managing its online reputation. He or she will report directly to the Senior Manager, Social Media & Call Centre. He or she will be responsible for the following: **Reviews** - Monitor all reviews for the Singapore Cluster of properties and respond to the...

  • Guest Services Executive

    4 days ago

    Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    Responsibilities: Attend to guests' needs and enquiries. Handles checking-in and checking-out of guests. Provide personalized, warmth and attentive service to guests, always ensuring that they have an enjoyable and smooth stay Requirements: Good interpersonal skills and positive working attitude Service oriented A good team player ...

  • Guest Services Executive

    1 week ago

    Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    Responsibilities: Attend to guests' needs and enquiries. Handles checking-in and checking-out of guests. Provide personalized, warmth and attentive service to guests, always ensuring that they have an enjoyable and smooth stay Requirements: Good interpersonal skills and positive working attitude Service oriented A good team player Work with passion,...

  • Guest Services Executive

    2 weeks ago

    Singapore Treetops Executive Residences Full time

    Overview Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Responsibilities Attend to guests' needs and enquiries. Handle checking-in and checking-out of guests. Provide personalized, warm and attentive service to guests, ensuring an enjoyable and smooth stay. Requirements Good interpersonal skills and positive...

  • Guest Experience Executive

    2 days ago

    Singapore PARKROYAL COLLECTION Pickering, Singapore Full time

    Join to apply for the Guest Experience Executive (Security)role at PARKROYAL COLLECTION Pickering, Singapore 5 days ago Be among the first 25 applicants Join to apply for the Guest Experience Executive (Security)role at PARKROYAL COLLECTION Pickering, Singapore Get AI-powered advice on this job and more exclusive features. Managed by the Pan Pacific Hotels...

  • Guest Services Executive

    2 weeks ago

    Singapore Treetops Executive Residences Full time

    Overview Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Responsibilities Attend to guests' needs and enquiries. Handle checking-in and checking-out of guests. Provide personalized, warm and attentive service to guests, ensuring an enjoyable and smooth stay. Requirements Good interpersonal skills and positive...

  • Guest Services Executive

    1 week ago

    Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    Roles & ResponsibilitiesResponsibilities:Attend to guests' needs and enquiries. Handles checking-in and checking-out of guests. Provide personalized, warmth and attentive service to guests, always ensuring that they have an enjoyable and smooth stayRequirements:Good interpersonal skills and positive working attitude Service oriented A good team player ...

  • Guest Experience Ambassador

    2 weeks ago

    Singapore beBeeAmbassador Full time

    Guest Experience Ambassador, Executive Lounge. This pivotal role ensures seamless and efficient operations in the Executive Lounge while delivering exceptional guest experiences. You will be responsible for assisting guests with check-in/check-out processes, resolving challenges throughout their stay and collaborating with various departments to uphold...