IT Admin Support Executive

2 days ago

Singapore Mölnlycke Full time

**Do you want to help improve healthcare outcomes around the world?**
- At Mölnlycke Health Care, we are on a mission to empower health care professionals to improve patients quality of life. We aim to design experiences around customer and user needs, innovating to really make things better and to continuous improve every day. Now you have the chance to join us in this endeavor_

**What's in it for you?**

We are looking for a **IT Admin Support Executive** to join the Singapore regional HR & Admin team to support the APAC region from a technical & technological perspective. Ensuring smooth delivering of technical solutions to the team.

**What you will do**:
**Technical and Technological Delivery**
- Provide Support to the end-user for the installation, administration and trouble-shooting of company hardware and IT Business Applications
- Set up and installation of any PC, Printer, Mobile Device or AV Equipment along with any replacement throughout the equipment lifecycle.
- Provide new joiners and leavers with technical on and off boarding
- Provide timely responses to service issues and requests
- Ensure User Satisfaction for technology related needs
- Ensure that the global policies, processes and procedures are followed
- Work together with GBS Service Desk Team to deliver 1st contact support in MSP
- Onboarding local new hire and coordinate with local SSEA offices on new hire set-up
- Manage local mobile phone provider on corporate line management like contract negotiation

**Onsite Support**
- Onsite server management
- Work with IT Delivery Teams and Vendors to deliver job tasks and projects in accordance to work scope
- Assist in providing onsite support and execution during company events, including and not limited to Kick-Offs, Town Halls and Sales Events
- Assist in setting up video equipment for video shooting
- Participate in Committees for the planning of events and coverage of technical and administrative needs.
- Provide other types of support including administrative to the Singapore Team

**What are we looking for**:

- Diploma in Information Technology
- 2 years of relevant working experience
- IT technical infrastructure-related domain knowledge
- Basic ITSM knowledge using ServiceNow tool
- Good understanding of ITIL processes
- High degree of independence, initiative, responsibility, problem solving skill and interpersonal skill.

**About Mölnlycke**

Mölnlycke is a world-leading medical solutions company. We design and supply solutions to enhance performance at every point of care - from the hospital to the home proven it every day.

**Our approach to diversity and inclusion**

We strive to have a diverse mix of people from different cultures, ages, geographies and genders, to reflect the world in which we operate and to facilitate innovative thinking across the business.

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