
Outlet Supervisor
2 weeks ago
**Working Hours (Rotating shifts, NO fix morning shifts)**:
- 8.30am-5.30pm/ 9am-6pm
- 10am-10pm/ 12pm-10pm
**Working Days**: 6 days per week
**Responsibilities**:
- Supervise daily bakery operations, including production, sales, and inventory management.
- Ensure all baked goods meet quality, freshness, and presentation standards.
- Monitor stock levels, place orders for ingredients/supplies, and minimize waste.
- Enforce strict compliance with food safety, hygiene, and sanitation regulations.
- Provide exceptional customer service, handling inquiries, complaints, and feedback professionally.
- Drive sales by promoting bakery products, upselling, and executing promotions.
- Maintain a welcoming and clean store environment for customers.
- Supervise, train, and motivate sales staffs.
- Prepare work schedules and ensure adequate staffing during peak hours.
- Conduct on-the-job training and ensure adherence to company policies.
- Assist in cash handling, daily sales reporting, and petty cash reconciliation.
- Maintain records of sales, inventory, and staff attendance.
**Job Requirements**:
- Min. 1-2 years of experience as a Supervisor in Bakery/ Food Retail industry.
- Strong leadership and team management.
- Excellent communication and problem-solving abilities.
- Knowledge of bakery operations, food safety and inventory control.
- Ability to work in a fast-paced environment, including weekends/holidays.
**Staffs' Benefits**:
- Annual and Medical leaves
- Medical claims
- AWS/ VB
- Annual salary adjustment (based on individuals' work performances)
- Attendance allowance
- Weekends & PH shift allowances
- OT payable
**Job Types**: Full-time, Permanent
Pay: $2,300.00 - $3,300.00 per month
**Benefits**:
- Promotion to permanent employee
Schedule:
- Day shift
- Late shift
- Night shift
- Shift system
Supplemental Pay:
- 13th month salary
- Attendance bonus
- Overtime pay
- Yearly bonus
**Experience**:
- Outlet Supervisor: 2 years (required)
License/Certification:
- WSQ Food Safety Level 1 (preferred)
Work Location: In person
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