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Outlet Supervisor

2 weeks ago

Singapore THE DREAM BAKERS PTE. LTD. Full time

Traineeship Description:
Outlet supervisor oversees the operations of the café. Monitors the quality of food, customer service, hygiene, etc to meet the company's standards. Handles rostering and administration duties.

Role:
1. Overseeing day-to-day operations

2. Ensure the quality of food, customer service, hygiene to meet the company’s standards

3. Handle administration duties including rostering, stock ordering, billing

4. Handle difficult situations in a professional manner

Competencies to learn:
1. Coordinate the operation of the cafe

2. Managing and motivating employees

3. Respond to customer inquiries and complaints

4. To perform administration duties including rostering, stock ordering, billing

5. Maintain high standards of quality and hygiene, health and safety